Solutions Engineer

Who you are

• 4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
• OR bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
• OR master's degree in Computer Science, Information Technology, Engineering, or related field,
• OR equivalent experience
• 6+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Doctorate in Computer Science, Information Technology, Engineering, or related field o OR equivalent experience
• 1+ year(s) experience in digital transformation using software modernization to drive customer business outcomes
• 1+ year(s) experience in business consulting, consultative selling, or customer facing experience
• Proficiency in enterprise software development and application security practices, including experience with SAST, DAST, and SCA tools, as well as an understanding of GitHub Advanced Security and CodeQL
• Business Level Proficiency in any of the following languages: French OR German

What the job involves

• GitHub is expanding its Corporate Solutions Engineering team and we're seeking experienced professionals to enhance our pre-sales support of our corporate customers. As a Solutions Engineer, you'll align technology solutions with customer needs and serve as a trusted advisor
• The ideal candidate will be a key partner in driving technology adoption and integration, helping customers maximize GitHub’s value while gaining hands-on experience in solving complex technical challenges, deepening industry expertise, and influencing strategic decision-making
• Internally, you will collaborate with sales and product development to identify, design, and communicate solutions to meet customers' business needs. This person acts as a partner for the sales teams, collaborates with our front-line technical support team, and other functional departments within the company
• We're extremely passionate about the quality of our work. If you are technically sharp and people oriented, you might be a fit for this role! We are looking to immediately fill this position in Europe
• Develop and maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption
• Collaborate with the Corporate Sales team to identify customer business requirements, match them to product features, and provide live demonstrations of the GitHub Enterprise platform
• Serve as an intermediary between sales and technical teams, communicating customer feedback to influence product strategy and contributing to internal knowledge bases
• Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub
• Advises customers on how to integrate GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines and code deployment, AI usage and adoption
• Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption
• Articulate the value of DevOps, DevSecOps and the AI-powered development platform to external stakeholders through pre-sales presentations, product demonstrations, and technical documentation
• Lead initiatives aimed at improving customer success and retention by developing best practices for product usage and facilitating workshops or training sessions for customers
• Participate in the development of sales strategies by providing technical insights and competitive analysis to help position GitHub's offerings effectively against the competitors
• Contributes to customer skilling initiatives and execution in collaboration with relevant internal teams (e.g., Marketing). Provides live demonstration of GitHub platform to customers. Explains how GitHub solutions fit in with the existing customer environment and makes appropriate recommendations
• Builds and maintains broad knowledge of GitHub's product landscape, solutions, and strategy in the customer's industry, as well as of business priorities and potential threats the customers face
• Contributes to efforts with technical teams to solve technical challenges and pain points, as necessary
• Acts as the voice of the customer and internal advocate by providing feedback and challenges from the customer to internal teams (e.g., product groups, engineers)
• Helps build and deliver content for marketing events. Under guidance, assembles materials for distribution during events

Benefits

• Flexible time away to support balance in your work and life
• Clear diversity, inclusion, and anti-discrimination policies backed by business practices and company culture
• 100% of medical, dental, and vision insurance premiums covered by GitHub for you + your dependents. (Includes gender-affirming benefits)
• Five months of paid family leave to all new parents with the option to use it all at once or throughout the child’s first year
• Family forming benefits that cover fertility, infertility, adoption, and surrogacy costs and support
• Mental health benefits that offer resources and support and cover therapy and coaching sessions for you and your dependents
• Generous 401(k) matching with 50% match up to the IRS 402(g) limit (US; competitive non-US pension options internationally)
• Employee stock purchase plan that lets you purchase Microsoft stock at a discount. (Microsoft is our parent company.)