Senior Agile Coach

• An Agile Coach works with Product, Engineering and other crafts across all business units that have and support product teams, ensuring the effective delivery of high-quality, working software
• Agile Coaches collaborate with a variety of roles across multiple, cross-functional teams to shape high-performing teams that deliver high value to the business by guiding them to think customer-first and work sustainably
• Agile Coaches are focused on continuous improvement and operate at all levels of the organization to identify areas for improvement, guide stakeholders and teams, and foster a culture of psychological safety and learning. They help create the environment for behavioral change and lower the barriers to adopting desired mindsets and agile practices
• Agile Coaches are deployed into areas aligned with business priorities and work with stakeholders and teams to determine where they can provide the greatest impact. They may also contribute to large-scale programs in partnership with other crafts and leadership roles
• Agile Coaches bring experience from backgrounds in Engineering, Product, or Design, which enables them to draw on a broad set of experiences in working with software development teams. Their hands-on coaching helps teams embed a culture of continuous improvement, improve delivery practices, and adopt a data-informed approach to change
• Work with teams to deliver working software: Coach teams and partner with product, engineering and additional crafts to continuously improve delivery effectiveness, help identify and solve impediments, and focus on meaningful delivery metrics; at cross-department scale driving end-to-end flow across value streams, multi-team predictability, and program-level de-risking
• Influencing Behavioural Change: Drive behavioral change by fostering a culture of continuous improvement, sustainable delivery, and experimentation. Coach teams and engage stakeholders through collaborative communication, emotional intelligence, and alignment to support adaptive, feedback-driven ways of working; including coaching up to Directors to align objectives/strategy/ways of working at scale and sustain change beyond direct involvement
• Continuous Improvement: Lead continuous improvement by identifying change opportunities, shaping direction, and partnering with leadership who own the change and drive progress both inside and outside of the teams. Translate insights into action through clear communication, stakeholder alignment, and follow-through; define department-level coaching plans with current/target conditions, experiments, enabling constraints, and exit strategies, validated via metrics/health checks
• Culture of psychological safety: Fosters a culture of psychological safety by encouraging open idea-sharing and healthy conflict, while applying techniques like root cause analysis to identify sustainable solutions
• Stakeholder Management: Identifies and engages key stakeholders, builds buy-in through communication, assesses change impacts, and designs change management strategies
• Negotiating: Negotiates to achieve mutually beneficial outcomes by understanding and addressing the needs and motives of others
• Consulting / Advising: Provides consulting and advisory services by understanding organizational challenges and delivering effective solutions through collaborative problem-solving and communication
• Coaching and Mentoring: Provides coaching and mentoring to stakeholders at all levels by sharing expertise and strategies to enhance performance and overcome challenges; act as a craft leader/mentor for other coaches and leaders, introducing advanced methods and scaling capabilities via communities of practice

Benefits

• Health insurance
• Free access to Headspace for you and your loved ones
• Global Employee Assistance Program
• Meditation and Breastfeeding rooms at the office
• Booking Cares - 2 days per year to volunteer and learn
• Life insurance
• Disability insurance
• Pension plan
• Annual paid time off
• Parental leave - 22 weeks
• Grandparent leave - 10 days
• Care leave - 10 days
• Bereavement leave - up to 4 weeks
• Anniversary leave
• Working from Home Furniture and Ergonomic Support
• Working from Abroad - up to 20 days per year
• Discounts & Wallet credits to spend on our products
• Upgrade to Booking.com Genius Level 3
• Friends & Family Booking.com discount vouchers
• Free access to online learning platforms
• Development and mentorship programs to support career growth
• Access to trainings and workshops
• Team development opportunities
• Local discount programs
• Game rooms in offices
• On-site meals, coffee and snacks including vegan options- Differing agile methodologies (e.g. scrum, kanban, lean, XP etc)
• Full understanding of the agile values and principles
• Broad Job Knowledge (5 - 8 years)
• Knowledge in the software delivery life cycle including but not limited to continuous delivery
• Relevant background in an Engineering or Product role- Cv review
• Recruiter Interview
• Business Interview 1
• Business Interview 2 case study
• FIT/ Final Interview
• Hiring Decision