Program Manager, TSI

Description
Amazon is looking for a passionate, versatile and curious Project Manager to work with us on improvement and innovation projects to support the growth of our global network. We want to give our customers the best experience possible!

As a Project Manager, you are a passionate advocate to drive operational efficiency with strong analytics and have excellent organizational and interpersonal skills. The role provides an opportunity to understand Amazon business and processes, enhance analytical skills, and make significant business impact.

Key job responsibilities

• You will collaborate with different internal stakeholders to learn how to improve the internal IT hub network offering and its benefits for our customers. This provides an opportunity to collaborate with cross-functional teams, demonstrate project management skills in a competitive and dynamic business climate.
• You will work on key projects with our team in tracking open actions, conduct deep dives, provide data insights, analyse processes to identify critical points and anticipate risks.
• You will support the team in recommending and executing improvements.
• You will contribute with innovative long-term and lasting solutions beneficial for the entire team.

A day in the life

As an IT Hub Program Manager, you'll drive end-to-end delivery of IT and launch projects globally. Your day involves coordinating with construction partners, IT engineers, and internal stakeholders (GREF, Network Engineering, Security) to keep timelines on track. You'll run weekly cadence meetings, track milestones, flag risks early, and ensure seamless transitions from legacy to new hub sites. You'll own status reporting to senior leadership, manage vendor deliverables, and solve cross-functional dependencies that span multiple countries and time zones.

About The Team
As TSI (Technology Sourcing and Infrastructure) we provide Amazonians access to the right technology solutions through sourcing, contract negotiation, hardware delivery and supply chain management.

Basic Qualifications

• Experience in program or project management
• Intake, scope and prepare Infrastructure projects, including pre-project planning, project approvals, budgets and process confirmation.
• Develop functional specifications and project schedules.
• Work with stakeholders to identify resources needed, assemble teams, and assign responsibilities.
• Identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation.
• Clearly communicate goals, responsibilities, issues and status to team members and stakeholders.
• Drive effective teamwork, collaboration and commitment across multiple skill disciplines, often with competing priorities.

Preferred Qualifications

• Experience in requirement gathering and ability to write clear and detailed requirement document
• Global Project Management experience
• Exceptional project and program management skills with capacity to manage a large number competing priorities simultaneously and work to tight deadlines

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon Europe Core Sarl - D40

Job ID: A10580065