Product Operations" - 2027 Start

Product ops

Product Operations" - 2027 Start

Location :
Madrid

Employment Type :
Intern

Job Code :
A104572B

Responsibilities

The TikTok commerce team builds the solutions that help businesses engage audiences, inspire product discovery, and create commercial experiences on a platform where brands and merchants connect meaningfully with creators and communities. We work closely with merchants, creators, and partners to support sustainable business growth while keeping the experience safe and trusted for the community. As the business scales across global markets, we take on complex challenges across content, commerce, trust, and the differing needs of each local market. You will help shape the future of AI-native commerce, where discovery, entertainment, and buying happen in the same place. About the Role We are looking for a Product Operations Intern to support the team with documentation, reporting, project coordination, research, and day-to-day operational activities. This role is well suited to someone who is organized, analytical, comfortable working across different topics, and interested in learning how cross-functional teams operate. You will contribute to both recurring activities and short-term projects. Priorities may change as the team’s needs evolve, so flexibility, curiosity, and a practical approach to problem-solving are important. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Responsibilities - Maintain and improve internal documentation, ensuring information is accurate, clearly structured, and easy for teams to find and use. - Support the preparation of recurring reports, operational analyses, presentations, and stakeholder updates. - Collect and organize information from different sources, identify key findings, and present them in a clear and concise format. - Document processes, workflows, meeting outcomes, decisions, and action items. - Coordinate cross-functional follow-ups, track open actions, and help keep projects moving according to agreed timelines. - Assist with pilots and early-stage projects by organizing requirements, gathering feedback, monitoring progress, and summarizing results. - Support other operational and ad hoc projects based on changing team and business priorities.

Qualifications

Minimum Qualification(s): - Currently pursuing a Bachelor's degree in business, operations, economics, communications, technology, data, or a related field. - Strong organizational skills and attention to detail. - Clear written and verbal communication skills in English. - Comfort working with documents, spreadsheets, presentations, and structured information. - Ability to manage several tasks, monitor deadlines, and follow through reliably. - Proactive, adaptable, and comfortable working with changing priorities or incomplete information. - Collaborative working style and confidence communicating with colleagues from different functions. Preferred Qualification(s) - Previous internship, academic, or project experience involving operations, reporting, research, project coordination, or documentation. - Experience using spreadsheet and presentation tools. - Interest in digital products, technology, e-commerce, or platform businesses. - Familiarity with project-management, knowledge-management, or data-visualization tools is helpful but not required. What You Will Gain - Hands-on experience supporting operational projects in a cross-functional environment. - Exposure to reporting, research, process improvement, and stakeholder coordination. - Experience turning complex or incomplete information into clear documentation and actionable updates. - Opportunities to contribute to a range of projects as team priorities evolve.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. ​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. ​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. ​

​

Diversity & Inclusion ​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.