Marketing Program Manager

Who you are

• Experience managing or working within cross-functional marketing and creative teams
• Experience using data and metrics to drive improvements
• Experience equally comfortable building strategic marketing plans and executing at a tactical level
• Experience building, executing and scaling cross-functional marketing programs
• Experience in multi-territory campaign management
• Experience in digital marketing and content production timelines and process

What the job involves

• As Marketing Campaign Operations Manager, you will own and build the operational infrastructure behind how our campaign marketing teams plan and launch titles to market
• This role is focused on designing systems, workflows, and mechanisms that drive operational excellence across the business
• You will work across Brand, Creative, Production, Social, and partner teams to gather requirements, build centralised solutions, and drive adoption of scalable ways of working
• You will be solutions-driven, comfortable with AI tooling, and energised by turning complexity into clarity for teams
• Key job responsibilitiesOwn and develop campaign marketing operations, including implementation of AI solutions, working alongside multiple partner teams
• Build new operational approaches and tooling to manage workflows — trackers, workback frameworks, intake systems, and dashboards
• Drive key strategic projects, including strategic direction, implementation plans, stakeholder alignment and adoption
• Gather requirements from multiple teams and design centralised workflows and mechanisms that ensure seamless ways of working across Marketing
• Track, analyse and report results to give leadership and teams visibility into pipeline, milestones, and delivery
• Unblock issues, provide escalation management, anticipate and make recommendations for trade-offs, and meet delivery timelines
• Dive deep on existing ways of working to propose more effective, scalable solutions, with a focus on saving time for teams and providing easy access to critical information