Head of Indirect Tax

Who you are

• Substantial post-qualification experience in UK indirect tax within financial services (such as retail banking, lending, payment institutions, or fintech), featuring demonstrable experience leading complex Partial Exemption calculations
• Comprehensive knowledge of international indirect tax frameworks, including EU B2B place-of-supply rules, reverse charge mechanics, and Fixed Establishment risk management
• Proven ability to act as a trusted adviser to executive leadership (CFO, Head of Tax, General Counsel), translating complex indirect tax regulations into actionable commercial strategy and clear briefings
• Professional qualification such as ACA, ACCA, CTA, or equivalent, backed by strong core accounting knowledge
• Collaborative, self-motivated leadership approach with exceptional organisational ability, meticulous attention to detail, and a pragmatic attitude toward indirect tax risk management
• A commercial, solution-focused mindset, alongside the ability to communicate technical indirect tax matters clearly to both tax specialists and non-tax stakeholders
• If you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway

What the job involves

• We are looking for an experienced Head of Indirect Tax (or an experienced Senior Manager ready to take the next step in their career) to join our growing tax team, reporting directly to the Group Director of Tax
• As a central leader within the tax function, you will take overall responsibility for managing the group’s UK and international indirect tax affairs spanning strategic tax planning, international expansion, structuring and transactions, as well as indirect tax compliance and governance
• This is a high-visibility leadership role during an ambitious phase of scaling for the Starling Bank group
• You will lead indirect tax strategy across our core UK banking operations, our global Software-as-a-Service banking platform (Engine by Starling), overseas entities and branch networks, new financial product developments, and strategic corporate transactions
• Leading the group’s indirect tax strategy and compliance, proactively identifying opportunities and navigating statutory changes across UK and international jurisdictions
• Supporting high-profile corporate projects including IPO planning, group reorganisations, acquisitions, international expansion, and transfer pricing
• Championing strategic VAT planning and optimisation across the group, anticipating emerging indirect tax developments and requirements that could impact our operations
• Establishing, monitoring, and continually refining the group's Indirect Tax Risk Management & Governance Framework, ensuring rigorous alignment with Senior Accounting Officer (SAO) requirements, anti-facilitation of tax evasion controls, and internal audit standards
• Managing relationships with external professional advisers, ensuring high-quality, efficient, and cost-effective delivery
• Partnering closely with Finance, Engineering, and Technology teams to optimise and automate ERP tax engines (e.g. NetSuite, Workday), auditing and configuring automated VAT determination logic, general ledger mapping, and digital invoice matching to support Making Tax Digital (MTD) and international real-time e-invoicing standards
• Delivering clear, commercially minded indirect tax advice and structured training to Commercial, Product, and Finance teams regarding indirect tax implications and new product rollouts
• Leading all engagements with tax authorities, overseeing routine inquiries, formal audits, and proactive dispute resolution

Benefits

• Time off: 25 days holiday, plus your birthday as an extra freebie. You can also opt out of bank holidays and take them when works for you!
• Health insurance: Private health insurance with Vitality Health, one of the UK's leading private medical insurers
• Pension scheme
• Paid volunteering leave: We encourage all our employees to give back. You can take up to 16 hours paid leave a year, specifically to help causes meaningful to you
• Gym & cycle to work schemes: We offer discounted gym memberships and cycle to work schemes through salary sacrifice
• Perkbox: For a wide range of retail, entertainment and leisure discounts (as well as cash back) at a huge variety of businesses