Delivery Station Associate

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Responsibilities

• Responsible for the daily operational management of the large-item distribution center, overseeing the receipt, dispatch, sorting, loading/unloading, outbound processing, and handover of goods.
• Manage staff scheduling, task allocation, and on-site operations; monitor employee work efficiency and operational quality.
• Coordinate with delivery drivers and carriers, track delivery progress, and ensure that delivery tasks are completed on time.
• Handle exceptions—such as damaged goods, delivery delays, or customer complaints—to maintain high-quality delivery service.
• Oversee site safety, equipment usage, and 5S management to ensure compliance with operational standards.
• Monitor operational KPIs, optimize workflows, enhance labor productivity and delivery efficiency, and assist the station manager with day-to-day operational management.

This role requires shift and weekend availability.