Benefits Specialist

About Bolt
Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role
As a Benefits Specialist, you’ll be part of the Total Rewards team, keeping our benefits programmes accurate, on time and easy for employees to use. You’ll work with People Operations, Regional People Partners, Payroll and external providers, and you’ll be the go-to person for everyday benefits questions.

You’ll also help us cut manual work. With guidance from the team, you’ll spot recurring errors and build simple automations, such as reminders, request routing and data checks.

Main Tasks And Responsibilities

• Process benefits eligibility checks, enrolments, changes and leaver actions, and support renewals and implementations
• Keep benefits data accurate and check vendor invoices against contracts and headcount, working with Accounts Payable to pay on time
• Manage relationships with brokers, insurers, pension and benefits providers, escalating when needed
• Answer employee benefits questions and escalate complex cases
• Maintain process documentation, employee guidance and trackers, and prepare regular reports
• Build, test and maintain simple automated workflows, and flag issues when they fail

About You

• You have experience in HR, people operations or a related area, and you keep data accurate
• You pay close attention to detail and reliably meet recurring deadlines
• You’re confident in Google Sheets or Excel (formulas, lookups, pivot tables)
• You’re curious about process improvement and keen to learn automation tools such as Claude and n8n; any experience with low-code or no-code tools is a bonus
• You communicate clearly in English and know when to ask for guidance
• You handle confidential data with care

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome
Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.