Area Manager

Who you are

• Experience leading and managing a team
• Experience using data to influence business decisions
• Bachelors Degree
• Proficient in spoken and written English (CEFR C1)
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Experience in a logistics/operations environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, or experience with Microsoft Office products and applications

What the job involves

• Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time
• As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand
• You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity
• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices
• You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be
• Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards
• You’ll also oversee process improvements within your area and drive implementation
• A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks
• You’ll also be a role model and mentor to new managers