Supply Chain Planning Expert - TikTok Shop

Responsibilities
The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.

As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.

You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

About the Team

The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.

• Lead demand forecasting alignment with cross-functional stakeholders, including country teams and category teams, and develop accurate rolling forecasts by incorporating sales trends, promotional calendars, seasonality, and other key demand drivers, while continuously monitoring forecast accuracy and driving iterative improvements;
• Own SKU-level inventory planning and stocking strategies for overseas warehouses, and design differentiated replenishment plans based on sales forecasts, replenishment cycles, first-mile lead times, safety stock thresholds, and other operational factors;
• Establish dual early-warning mechanisms for both stockout and slow-moving inventory risks, proactively identify out-of-stock issues and drive replenishment actions, while developing liquidation or sell-through plans for excess and aged inventory to continuously improve inventory health, including inventory turnover days, sell-through rate, and in-stock performance;
• Partner with pricing and marketing teams to develop dynamic pricing and promotional strategies based on inventory levels, inventory age, and sales performance, in order to balance inventory turnover and profitability goals while reducing warehousing costs and inventory write-down risks;
• Build and continuously improve planning-related dashboards and metric systems, evaluate planning effectiveness through data analysis, and drive ongoing optimization of planning processes, system tools, and cross-functional collaboration mechanisms.

Qualifications
Minimum Qualifications

• Bachelor’s degree or above;
• Experience in supply chain planning, demand planning, inventory planning, or related fields;
• Solid understanding of planning methodologies such as demand forecasting, inventory replenishment, inventory management, and S&OP, with an end-to-end supply chain perspective;
• Strong analytical capabilities, with advanced proficiency in Excel;

-Excellent cross-functional communication, coordination, and stakeholder management skills, with the ability to drive alignment across teams with different priorities;

• Clear logical thinking, strong ownership, and a results-oriented mindset, with the ability to thrive in a fast-paced and constantly evolving business environment.

Preferred Qualifications

• Majors in Supply Chain Management, Logistics Management, Industrial Engineering, Statistics, Mathematics, or other related fields are preferred;
• Experience in overseas warehouse operations or cross-border e-commerce is preferred;
• Familiarity with SQL and BI tools such as Tableau or Power BI is preferred.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​