Software Engineer Trust & Safety

Resend is growing fast and there are now over 4 million developers using it.

We’re building tools that make email better for developers.

We care about dependable infrastructure thoughtful design and the experience of everyone building with our products.

In this role you'll build the anti-abuse systems that keep Resend open for good senders and closed to bad actors: real-time enforcement on every email detection pipelines that scale with the platform and automations that go from detection to action without waiting on a human.

This role is fully remote based in Americas or European timezones with some expected travel for team offsites conferences meetups and more.

Read more about how we work how we hire and what we value here https://resend.com/handbook.

IN THIS ROLE YOU WILL… - Build and run the real-time enforcement layer within a latency budget of milliseconds - Design pipelines that move from signal to decision to action across sending receiving and account activity - Build the detection rules and policies that decide when we act and make them safe to change - Detect and contain account takeover and leaked API keys: notice when a trusted account stops acting like itself and stop the damage without locking out the real owner - Close the feedback loop: every block and every reversal carries a reason so we can measure each detection's precision and retire the ones that hurt good senders - Automate manual work such as investigations appeals and bulk actions so the team keeps up as volume grows - Build and evaluate ML classifiers for spam and phishing and prove their precision before they enforce anything - Implement safeguards and make every action traceable through logs metrics and audit trails - Ensure all enforcement actions are traceable with logs metrics and audit trails YOU’LL BE A GREAT FIT IF YOU… - Bring 5+ years of software engineering experience - Are fluent in writing and speaking English - Have deep experience with Node.js TypeScript React (Hono Next.js) - Write Go or want to for latency-sensitive services - Have infrastructure and reliability skills (AWS CDK Datadog) - Are comfortable with APIs event-driven architectures queues and stateful services - Design systems that fail safe and treat a false positive as a bug - Care deeply about observability: metrics logs tracing error handling - Take ownership across the stack from frontend surfaces down to databases and queues - Have proven experience with databases (Postgres Redis) YOU WILL BE AN EXCEPTIONAL FIT IF YOU ALSO... - Have worked in trust and safety fraud or security - Have built real-time enforcement such as rate limiting or a rules engine on a policy language like CEL - Have shipped ML or LLM-based detection in production and know how to measure its precision and recall - Know email: SPF DKIM DMARC bounces complaints and how phishing campaigns work - Have knowledge of database performance tuning (Postgres Redis) WHAT IT MEANS TO JOIN THE TEAM: - Room to shape technical decisions and take projects from discovery through production - Work remotely with teammates around the world - Close collaboration with the developers who use what you build - Teammates who value thoughtful feedback shared learning and care for each other - A high bar for product quality reliability and the details that make software enjoyable to use - Comp: $150 000 - $175 000 USD commensurate with location and experience LEARN MORE ABOUT HOW WE WORK: - Our philosophy for anti-abuse https://resend.com/handbook/support/what-is-our-philosophy-for-anti-abuse - $3M to make email safer https://resend.com/blog/3-million-to-make-email-safer - Revoking leaked API keys with GitHub secret scanning https://resend.com/changelog/github-secret-scanner ABOUT RESEND We are building the modern email sending platform for developers.

We care deeply about quality craft and the developer experience.

Our fully remote team of 50 spans 15 countries and counting.

We're backed by a16z Y Combinator and others.

Meet the humans → https://resend.com/humans