Software Development Manager

Who you are

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience in leading the definition and development of multi tier web services
• Experience managing engineers
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience partnering with product or program management teams
• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

What the job involves

• The Device Certification team works directly with third-party device manufacturers (e.g. Samsung, LG, Sony) and distributors to ensure that Prime Video works seamlessly on any living room device across the globe
• The team provides tooling to support third-party and internal engineers to certify that Prime Video is running correctly on these devices, and to manage and monitor the software running on them
• Manage the device certification team which is responsible for ensuring that every Living Room device (TV, Set-top box, games console) provides a high quality Prime Video streaming experience across hundreds of millions of devices
• Manage the operational support of devices, ensuring that third-party device software updates do not the impact the Prime Video streaming experience
• Design, build and support tooling that enables device manufacturers to install, test and monitor Prime Video performance across install base of millions of customers
• Transition the currently manual certification and support processes to a fully-automated agentic process leveraging Gen AI to create new workflows as required
• Manage the career growth of the team members, including training and transitioning those that want to transfer from support engineering to software engineering as manual steps are replaced with automation