Services Sales Solution Director

• We are looking for a Services Sales Solution Director to lead the shaping and design of large, complex, and transformational services engagements
• You will operate at the intersection of sales, strategy, and delivery, partnering with Account Executives and customer stakeholders to define business outcomes and translate them into executable programs
• This role is pivotal in ensuring every engagement is positioned for success—from early discovery through to seamless handover to delivery
• Lead end-to-end pre-sales discovery, facilitating workshops with executive and functional stakeholders to uncover business challenges, define outcomes, and shape transformation roadmaps
• Translate customer objectives into high-level solution designs, ensuring alignment with Salesforce best practices across people, process, and technology
• Own the engagement scoping lifecycle, including defining assumptions, risks, dependencies, and success criteria
• Develop and deliver Statements of Work (SOWs) with clear scope, deliverables, timelines, staffing models, and commercial structure
• Partner with Sales to define deal strategy, pricing approach, and implementation roadmap, co-presenting value propositions to executive stakeholders
• Orchestrate cross-functional SMEs (Solution Architects, Strategists, Delivery) to validate solution feasibility and ensure delivery readiness
• Proactively identify and mitigate delivery and commercial risks during the pre-sales cycle
• Ensure a clean transition to delivery teams, with clear alignment on scope, commitments, and execution approach
• Act as a trusted advisor to C-level stakeholders, articulating transformation journeys and long-term value realisation
• Identify future growth opportunities and expansion pathways within existing engagements
• Mentor team members and share best practices in solutioning, scoping, and engagement strategy

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- Experience supporting RFPs, proposals, and executive presentations
• Strong experience shaping large-scale, multi-cloud transformation programs within enterprise environments
• Salesforce certifications (Admin, Sales Cloud, Service Cloud, etc.) preferred
• Deep understanding of cloud technologies, digital transformation, and SaaS delivery models
• Proven ability to lead complex solutioning workshops and influence senior stakeholders
• 10+ years of experience in enterprise consulting or professional services, with significant Salesforce exposure
• Ability to travel based on client needs
• Proven expertise in SOW creation, estimation, and engagement shaping for complex deals
• Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions
• Excellent communication, facilitation, and stakeholder management skills
• Strong commercial acumen, including deal structuring, pricing, and negotiation
• 7+ years of experience in program delivery, solutioning, or pre-sales leadership