Senior Technical Program Manager (Marketplace)

• This role is based in Amsterdam
• You would join the Program Delivery team as part of the Marketplace business unit
• This team is responsible for managing complex technical program deliveries towards building the connected travel experiences for our customers
• Booking.com’s Marketplace Department turns travel goals into travel realities
• Our purpose? To create frictionless experiences at each and every stage of the trip
• From browsing to booking and beyond, our focus is on building the connected experiences which make journeys smoother, faster and more enjoyable
• You will be leading the delivery of technical solutions to business problems as cross-team initiatives
• Align priorities across the organisation to ensure successful program outcomes
• Put into place a realistic and objective delivery plan, rooted in a thorough end-to-end technical solution and informed by data and suitable delivery metrics
• Manage, visualise, and address risks, issues, and dependencies to facilitate successful delivery
• Ensure effective communication and stakeholder management is maintained
• Drive and own the standardisation of delivery governance across diverse organisational cultures and practices
• Ensure the application of delivery best practices aligning with agile delivery principles
• Collaborate with stakeholders to foster a culture of continuous improvement in delivery practices

Benefits

• Health insurance
• Free access to Headspace for you and your loved ones
• Global Employee Assistance Program
• Meditation and Breastfeeding rooms at the office
• Booking Cares - 2 days per year to volunteer and learn
• Life insurance
• Disability insurance
• Pension plan
• Annual paid time off
• Parental leave - 22 weeks
• Grandparent leave - 10 days
• Care leave - 10 days
• Bereavement leave - up to 4 weeks
• Anniversary leave
• Working from Home Furniture and Ergonomic Support
• Working from Abroad - up to 20 days per year
• Discounts & Wallet credits to spend on our products
• Upgrade to Booking.com Genius Level 3
• Friends & Family Booking.com discount vouchers
• Free access to online learning platforms
• Development and mentorship programs to support career growth
• Access to trainings and workshops
• Team development opportunities
• Local discount programs
• Game rooms in offices
• On-site meals, coffee and snacks including vegan options- Experience moving technical or engineering programs from concept to completion and experience articulating the impact using metrics, growth examples, returns
• 10+ years in software delivery including 4+ years in a Technical program management role
• Exceptional ability to manage and partner with diverse stakeholders, including cross-functional, multi-disciplinary, and senior leadership teams across different time zones
• Strategic thinker with a strong focus on hands-on execution and delivering results
• Innovative problem-solver, adept at driving consensus and steering discussions toward programmatic solutions
• Advanced knowledge of Microsoft Office Suite, Google sheets functions, and experience working with project management tools (Jira is preferred, Miro…)
• Deep understanding and proven experience in delivering complex software solutions. You have managed large scale and diverse software change that ensures reliability and easier to scale the change
• Expertise in technical program management methodologies such as Scaled Agile, SaFe, LeSS, PMP
• Possesses a data-driven decision making mindset
• Proven track record of moving technical or engineering programs from conception to successful completion, quantifying impact using metrics, growth examples, and ROI- The interview process will entail a total of 4 interviews