Senior Technical Program Manager (Atlas Clusters)

• As a Senior Technical Program Manager, you will partner with key Engineering, Product, and Product Design stakeholders to deliver critical services and features
• Execute and improve the processes and tools that inform the daily life of engineering teams
• Drive coordination between product development teams and internal stakeholders to prioritize the team’s backlog and plan its release roadmap
• Identify risks to the team’s delivery, mitigating them where possible
• Own the data around the health of each team’s project and ticket backlog
• Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
• Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
• Recognize patterns in a sea of information and take action accordingly
• Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with engineering projects
• Success Measures:
• Delivery against program goals
• Improvements and automations in team operations, including leveraging best practices from the TPM community

Benefits

• Rich health insurance coverage
• Virtual & on-site fitness classes
• Health screenings & telemedicine
• Access to transgender-inclusive health insurance coverage
• Global and internal mobility opportunities
• Equity & Employee Stock Purchase Program
• Pension & retirement programs
• Income Protection
• Flexible PTO is offered to every US employee & competitive time off policies for non-US employees
• Employee Assistance Program
• Mental health counseling
• Free meditation app access
• Fertility & adoption financial assistance
• Parental counseling for new parents
• 4 weeks of emergency care leave
• 20 weeks of fully paid gender neutral parental leave & flexible work arrangements- Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Able to maintain a strategic view of our software engineering processes while supporting and optimizing the operations of the team
• Interested in learning everything about MongoDB
• Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
• Skilled at communicating across a diverse set of engineers and stakeholders
• Experienced with 5+ years working in a technical capacity and/or in a project or program management role
• Inspired to innovate in areas where automation can replace manual work. The team works primarily with JIRA and Google Docs so programming proficiency with either or both tools is a plus
• Skilled at managing technical projects and working with full stack development teams using a variety of project management techniques
• Proficient in grasping the infrastructure of your program domain, and skilled at identifying the technical interfaces between teams
• Knowledgeable of agile methodologies and experienced with implementing project management best practices
• Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
• Effective written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences
• Demonstrated technical aptitude and strong analytical skills with proven results
• 5+ years of working in an engineering organization leading complex cross-functional technical programs