Senior Technical Program Manager

Who you are

• Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities
• Fluency in written and spoken English is required
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• Experience with written and verbal communication and presentation
• This role requires you to be a national of an EU member state
• Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience building complex software systems that have been successfully delivered to customers
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience developing and executing/delivering product and technical roadmaps
• Experience defining KPI's/SLA's used to scale the businesses and provide reporting to senior leadership
• Strong sense of ownership, including an ability to promote operational excellence, with the ability to work independently having excellent problem solving skills
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply

What the job involves

• AWS has recently launched the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC)
• To spearhead this initiative, we are actively seeking experienced Technical Program Managers with a strong background in program management and working with Software Engineers
• As part of the AWS Managed Operations team, you will play a pivotal role in delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers
• Employees will participate in an On-Call rota
• In this role you will work closely with the software development and product teams to deliver high quality, scalable products deployed around the world
• You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies
• You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones
• You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk-taking behavior to maximize business benefit
• A day in the life:
• As a Senior TPM, you will own and execute programs for the European Sovereign Cloud
• This will include discovering relevant areas, going deep to understand metrics and technology, and producing artifacts that will be reviewed at different leadership levels
• In this role you will work closely with the software development, operations and product teams to deliver high quality, scalable products
• You will collaborate with other teams to deliver the best solutions with most efficient use of resources and technologies
• You will work with various stakeholders to identify and assign responsibilities, identify resources needed, and develop schedules to ensure timely completion of projects
• You will assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk-taking behavior to maximize business benefit