Senior Strategic Account Manager

Who you are

• Experience positioning and selling innovative solutions to new and existing customers and market segments
• Experience with Microsoft Office products and applications
• Experience with sales CRM tools such as Salesforce or similar software
• Bachelor's degree or equivalent
• Knowledge of procurement and source to pay processes and solutions or equivalent experience
• Experience identifying trends and needs to improve an already closed large-scale technology deal
• Experience in B2B or enterprise sales with a focus on hunting new business

What the job involves

• As an increasingly important part of the Amazon Business team, Strategic Account Managers are responsible for large strategic accounts (businesses with annual revenues $2.5BN and more), understanding complex requirements and leveraging bespoke solutions to help these customers achieve procurement savings at scale through Amazon Business
• The ideal candidate will have experience developing relationships across functional areas such as procurement, procure-to-pay, production, maintenance, supply chain and IT in large, complex businesses and has proven track record of meeting and exceeding goals
• If you want to roll up your sleeves and help shape the future of buying for large enterprise customers, this role could be the one for you!
• Develop and implement a territory customer account management plan
• Educate and network with key prospect and customer contacts via events, thought leadership engagements, and coordination with other Amazon teams
• Analyze and report on customer onboarding pipeline and customer spend adoption
• Develop close advisory relationships with senior customer stakeholders including CPOs, CFOs & VPs
• Contribute to contracting activities for large, complex deals across multiple Amazon teams
• Accelerate spend adoption within your portfolio of strategic accounts
• Be the 'voice of the customer' with internal Amazon teams including Product Management and Category Management
• Drive periodic innovation to improve customer satisfaction and team productivity
• Build relationships & manage customer projects with marketing, business development, customer service, payments, operations, tech development and other key internal Amazon stakeholders