Senior Solutions Engineer

Who you are

• 8+ years of experience in technical consulting, technical consultative selling, or related technical, sales, or industry experience; or a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and 6+ years of relevant experience; or a master's degree in one of these fields and 4+ years of relevant experience; or a doctorate in one of these fields and 2+ years of relevant experience; or equivalent experience
• Ability to travel up to 40% throughout France and the wider EMEA region to meet with customers, with occasional travel beyond this (e.g., to the USA) for company events
• Business-level proficiency in Italian and English
• 10+ years of experience in technical consulting, technical consultative selling, or related technical, sales, or industry experience
• 3+ years of experience in digital transformation using software modernization to drive customer business outcomes
• 3+ years of experience in business consulting, consultative selling, or customer-facing work
• 5+ years of experience orchestrating technical, support, and/or partner teams and identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments
• Extensive experience in the software development industry, focused on digital transformation, DevSecOps, and information security, with the ability to translate complex technical concepts into clear, actionable strategies for customers
• Business-level proficiency in French

What the job involves

• As a Senior Solutions Engineer, you will synthesize and integrate diverse business and industry insights to support customer digital transformation initiatives and align customer business requirements with GitHub's product features, particularly in comparison with customers’ existing technology landscapes, painting a compelling vision for change and making that change journey tangible
• The ideal candidate will be a strategic partner in driving customer success, leveraging deep industry insights to influence digital transformation while gaining hands-on experience in solving complex business challenges, fostering strong relationships, and shaping the future of GitHub's customer engagement strategies
• Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection
• Develop and maintain external relationships within customer organizations to support strategic alignment and solution adoption
• Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges
• Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points
• Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition
• Develop expertise in GitHub Copilot, understanding its capabilities and articulating GitHub's approach to an AI-driven software development lifecycle
• Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security for customers, and act as a trusted advisor in security program development
• Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives
• Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals
• Develop and maintain strong industry competitive insight in development platforms and AI-assisted software development
• Collaborate with sales and account management teams and partners to develop strategic account plans that drive long-term customer success and growth

Benefits

• Flexible time away to support balance in your work and life
• Clear diversity, inclusion, and anti-discrimination policies backed by business practices and company culture
• 100% of medical, dental, and vision insurance premiums covered by GitHub for you + your dependents. (Includes gender-affirming benefits)
• Five months of paid family leave to all new parents with the option to use it all at once or throughout the child’s first year
• Family forming benefits that cover fertility, infertility, adoption, and surrogacy costs and support
• Mental health benefits that offer resources and support and cover therapy and coaching sessions for you and your dependents
• Generous 401(k) matching with 50% match up to the IRS 402(g) limit (US; competitive non-US pension options internationally)
• Employee stock purchase plan that lets you purchase Microsoft stock at a discount. (Microsoft is our parent company.)