Senior Sales Operations Manager

Who you are

• The ideal candidate is an excellent writer and communicator, a strategic thinker who works effectively with limited direction and is known for exercising impeccable judgment
• The ability to think big, execute at a tactical level, and effortlessly collaborate with various disciplines across the organization is critical to be successful in this role
• Bachelor's degree or equivalent
• Experience in sales operations or equivalent
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience using Microsoft Excel to manipulate and analyze data
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience presenting to senior leadership

What the job involves

• Amazon Ads is seeking an innovative, results-oriented professional with an excellent understanding of the digital advertising landscape to design, plan and execute operational strategy in support of the evolving Amazon Ads business
• This person will work closely with Sales leadership and cross-functional teams to create and support initiatives to drive long-term growth for the EU LCS advertising business, with the specific needs of the EU LCS customer in mind
• Build and maintain operational infrastructure to support sales teams, establishing foundational processes, systems, and workflows that enable consistent execution across the organization
• Execute day-to-day operational programs including territory planning, pipeline hygiene, and sales reporting to ensure sales teams have the tools and data needed to perform
• Develop and implement programs, tools, and analytics to increase sales productivity, with hands-on ownership of system configuration, data integrity, and process documentation
• Partner with sales leadership to translate business needs into operational requirements, then directly manage the tactical execution and ongoing maintenance of resulting initiatives
• Identify operational gaps impacting sales performance, build mechanisms to close them, implement solutions, and monitor results to ensure sales teams can deliver on targets
• Support ad hoc operational needs and special projects as they arise
• The LCS Strategy & Operations team's mission is to identify opportunities to accelerate revenue growth, drive efficiency, and to realize those opportunities through scalable strategies, mechanisms, and frameworks. The team is made up of individuals with a broad mix of experience and tenure, and we value collaboration, knowledge sharing, and partnership with our customers