Senior Product Manager

Who you are

• 3+ years of experience leading product initiatives
• Familiar with using qualitative and quantitative data to make product decisions. You also know when and how to balance data with intuition
• Knowledge of tax platforms and/or related vendor integrations is a strong plus
• Passionate about solving real customer problems. You are an advocate for the needs of customers and work to minimize any negative impacts to the customer experience
• Natural collaborator who knows how to drive decision-making with Tax, Engineering, Product Design, Marketing and Analytics
• A passionate member of the Etsy community and someone who believes in Etsy’s vision, mission and values!

What the job involves

• We are looking for a Senior Product Manager to join our Payments team and lead the engineering team focused on the end to end tax experience and compliance strategy for Etsy’s global marketplace
• The Payments team at Etsy is a large group committed to crafting and maintaining a resilient, streamlined, and scalable payments platform for buyers, sellers and Etsy globally. Available in 52 countries, Etsy Payments enables buyers and sellers to transact in 21 currencies and offers a number of different methods to pay for items on our site
• This is a full-time position reporting to the Senior Director of Product, Marketplace Trust
• The Payments team is a critical group within Etsy. One of its core responsibilities is accurately collecting and remitting tax on behalf of Etsy's customers in the markets that we operate
• To perform this role, Etsy also needs to collect and verify tax information from sellers while providing them with accurate tax reporting capabilities to support their tax filings
• In this role, you’ll partner with an engineering team as well as cross-functional partners to create and implement a tax compliance strategy to meet these obligations while minimizing friction for Etsy’s buyers and sellers across the marketplace
• Partner with engineering, analytics, design, and other teams (Tax, Marketing, Accounting, Finance, etc) to define and prioritize the highest impact projects
• Develop, own, and manage the strategy and roadmap for the tax team
• Communicate plans and commitments to partners on an ongoing cadence
• Drive the squad's execution by collaborating closely with engineering and analytics partners, having ownership over the performance (and measurement) of the team’s product and operational experiences, including impact to the business and our customers
• Integrate analysis and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law

Benefits

• Equity (offers vary by country)
• 401K matching/Pension contributions
• Performance bonuses
• Paid gender neutral parental leave
• Adoption and family planning
• ​​​​​​​Back-up care
• Volunteer time off
• Donation matching
• Employee resource groups
• Global virtual events
• Employer paid health benefits
• ​​​​​​​Fitness benefits
• Wellness programming
• Mental health benefits