Senior Product Designer

About Tide

At Tide, we help SMEs save time and money in running their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany, and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees, and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German, and French SMEs
• Over 2 million members: 900,000 UK and 1,100,000 in India, and growing rapidly
• Over $300 million raised in funding
• Over 2,800 Tideans globally
• Recognised with Great Place to Work certification three years in a row and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
• We have offices in Central London with a member support and technology centre in Sofia, Bulgaria; technology centres in Serbia, Romania, Lithuania, and Hyderabad; and offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg

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About the Team:

Tide is looking for an exceptional Senior Product Designer to join our Payment Services team.

Payments Services covers all the banking products to enable members to receive, send, and store funds (domestically and internationally).

This area of the business is entering a major growth phase with significant investment in product development, product-led growth, and international expansion.

It’s a rare opportunity to shape products that are becoming increasingly central to how small businesses run and manage their finances globally.

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About the Role:

• You’ll be embedded in a cross-functional squad, partnering with your team throughout the product lifecycle from discovery through to launch and future iterations.
• Using your full range of Product Design skills to discover, research, design, and deliver engaging, well-crafted experiences across mobile and web.
• Evolving design concepts from early-stage prototypes to high-fidelity mock-ups.
• You’ll deeply understand the members you’re designing for, whether it’s running your own user research sessions, gleaning previous insights, or digging into usage analytics.
• You’ll play a supporting role in the evolving design process at Tide; helping estimate design effort required, tracking to OKRs, and measuring how experience impacts our members.
• You’ll work alongside colleagues within the Design practice to understand the core needs of our members and find innovative and well-thought ways to meet these needs.
• You’ll use and contribute to the Tide Design System to create experiences that keep the experience for our members consistent and world-class.

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What We Are Looking For:

• At least 4+ years of experience designing digital products for web and mobile platforms in a product design or UX role.
• A portfolio or case study that demonstrates great product thinking, user experience, interaction, and visual design skills, a clear process, and measurable impact (results).
• Ability to identify when research is needed and experience in running your own moderated sessions with users.
• Experience designing complex products and ability to collaborate effectively with cross-functional peers in product and engineering.
• You are a great storyteller who can clearly paint a compelling picture of the ‘why’ that underpins your work.
• You’re impact-driven and are able to be pragmatic about trade-offs, striking the balance between going fast and going slow.
• Understanding of the end-to-end design process from ideation to launch and ability to collaborate with engineers to troubleshoot any technical issues that arise, ensuring that the product meets performance and quality standards.
• Demonstrable proficiency in Figma.
• Good understanding of Design Systems and accessibility to ensure consistency, scalability, and inclusivity.

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What You’ll Get in Return:

• The gross annual salary for this position ranges €45,600 - €71,000 depending on your skills and experience. But we are also open to discussing the salary further, taking into account your expertise and contributions.
• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Parental Leave days
• Family-Friendly Leave
• Personal L&D budget in the amount of 500 EUR per year
• Private Health Insurance
• Mental wellbeing platform Plumm
• WFH equipment allowance
• Sabbatical Leave
• Share options
• Team Events

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Tidean Ways of Working

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

#LI-NZ1

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Tide is a Place for Everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels.

We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or differently-abled status.

We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment where everyone’s voice is heard.

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At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

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Disclaimer

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