Senior Operations Specialist, Fleet & Strategic Partnerships

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role We are looking for a Senior Operations Specialist to drive the growth and performance of our fleet partner network in Lithuania. This is a high-priority commercial role focused on building, enabling, and scaling fleets while ensuring our partners remain successfully integrated with the Bolt platform.

Reporting to the Supply & Growth Operations Manager, you will be the primary point of contact for our most strategic accounts. Your goal is to maximize fleet efficiency and drive expansion through strategic incentives and value-added services.

This role requires strong commercial acumen and the ability to personally build the P&Ls for growth programs, ensuring the financial deals necessary to secure new partnerships are commercially sound. You will act as a business consultant to our partners, helping them grow their operations within the Bolt ecosystem.

Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 4000€ to 4800€ and will depend on your skills, knowledge, and experience.

Main Tasks And Responsibilities

• Key Account Management: Manage relationships with strategic fleet partners, leading regular business reviews, commercial negotiations, and performance improvement plans.
• Performance Optimization: Monitor fleet KPIs—such as utilization, acceptance rates, and quality metrics—and implement targeted actions to optimize operational results.
• Deal Structuring & P&L Ownership: Build the P&Ls for growth programs and design commercial deals using vehicle co-financing, incentive structures, and various perk schemes to secure fleet partnerships.
• Fleet Enabling & Growth: Identify and enable new fleets from scratch, providing the necessary support and structure to help them become high-potential partners on the platform.
• Partnership Development & Strategic Program Management: Build and maintain strategic partnerships with third-party providers to offer value-added services (e.g., insurance, fuel deals, and accounting) that benefit our partners.Design and implement non-standard scaling programs and initiatives aimed at expanding supply or entering new segments through the Fleets & Vehicles lens.
• Car Branding Oversight: Manage the performance of car branding program, ensuring high visibility and program effectiveness across the fleet base.

About You

• Experience: 4+ years in Account Management, Business Development, or Operations—ideally within a high-growth tech environment or a commercially driven industry and you have a solid understanding of business finance and the ability to build P&Ls from scratch to justify deal structures and program budgets.
• Hands-on Mindset: You are hands-on by default. You understand that no task is too small if it moves the needle for our partners or the business.
• Commercial Acumen: You are a skilled negotiator who understands how to build trust-based relationships while securing favorable commercial terms.
• Strategic Thinking & Ownership: You are capable of building programs from scratch and identifying growth opportunities that go beyond standard operational tasks. You are result-oriented and highly proactive. You understand that supply is the backbone of the business and move with urgency to secure it.
• Communication: Professional fluency in Lithuanian and English. You can adapt your style to suit different audiences, from small business owners to senior management.
• Education: Bachelor’s degree in Business, Finance, Economics, or a related field.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.