Program Manager

Who you are

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements
• Bachelor's degree
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Master's degree

What the job involves

• 12 Months Fixed Term Contract
• We are seeking a dynamic and motivated Program Manager to join our Launch and Expansion SEU team, focusing on France, Italy, and Spain
• This role is crucial in driving our infrastructure projects and network strategy to enhance operational efficiency, improve customer experience, and support sustainable growth in the region
• Projects will include partnering with Engineering, Finance, Design and Construction, and other stakeholders to help optimize the existing network of Amazon Logistics nodes in the EU to facilitate the organization’s growth plans, and other cross functional Supply Chain, Transportation, Engineering & Infrastructure initiatives
• Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards
• Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation
• Collaborate with operations teams to set and raise performance standards at site level
• Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success
• Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executives
• You will be a natural self-starter who is comfortable leading complex, cross functional programs
• To be successful in this role, you will have a true hands-on approach, will demonstrate strong ownership and project management skills, and will be an effective communicator up to the senior management level
• The successful candidate will continuously show a think big attitude and will look beyond their direct scope of responsibility
• At AMZL EU Launch & Expansion, our core purpose is to design, develop, and optimize Amazon's Last Mile delivery network across Europe
• We drive strategic growth through innovative infrastructure solutions and data-driven capacity planning, ensuring we meet current demands while building for the future
• By combining operational excellence with sustainable practices, we create a robust and efficient delivery network that serves all business lines and delivery types
• Our commitment to safety, standardization, and continuous improvement enables us to transform the European logistics landscape while maintaining Amazon's position as the most customer-centric logistics provider