Product Manager - Brokerage - UK

Your Role: 

As a Product Manager - Accounts you will be responsible for the strategy roadmap and execution of Alpaca's core account management and identity verification systems.

You will be the voice of our partners working to create a flexible and compliant global account infrastructure.

This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users.

You will work closely with engineering legal compliance and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience.

Things You Get To Do:

• Define and own the product vision strategy and roadmap for Alpaca's account opening and identity verification services
• Manage the lifecycle of various account structures including fully disclosed omnibus and omnibus with sub-accounting to meet the diverse needs of our global B2B clients.
• Develop and enhance features such as the ability to open accounts for entities create sub-accounts for distinct trading strategies and manage multiple account types (e.g. self-directed robo retirement)
• Lead the strategy for KYC and identity verification supporting various models from partner-led KYC to integrated solutions with third-party providers
• Collaborate with legal compliance and regional business teams to navigate the complexities of different jurisdictions ensuring our account systems meet local licensing data management and financial requirements
• Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
• Work with go-to-market teams to enable adoption of new account features and onboarding flows
• Define and analyze key metrics such as onboarding success rates account funding times and KYC pass-through rates to measure success and identify areas for improvement

Who You Are (Must-Haves):

• At least 5 years of product management experience with a focus on B2B fintech or complex platform products
• Experience with products related to user onboarding identity verification (KYC/AML) or account management systems
• A strong understanding of the operational and regulatory complexities in financial services especially concerning client onboarding and account lifecycle management
• Proven ability to understand complex technical and business requirements and work effectively with engineering legal and compliance teams
• Excellent communication and interpersonal skills with a proven track record of leading cross-functional teams and influencing stakeholders
• Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
• A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
• Experience working in an agile development environment

Who You Might Be (Nice-to-Haves):

• A background in engineering
• Direct experience working in the fintech or brokerage industry
• Experience working in a globally distributed remote-first company
• Familiarity with different brokerage account structures (e.g. omnibus fully disclosed)
• Experience with global identity verification providers and regulatory technology (RegTech)