Pre-Sales Lead Technical Architect

Who you are

• Minimum 5 years of experience in a system architect, solution engineering, or technical architect role, or over 4 years of experience in SMB/SME or tech startup operations, consulting, implementation management, pre-sales, or solution engineering
• Ability to understand business and IT department requirements, translate those needs into a compelling solution, and present recommendations to executive, technical, and business audiences
• Deep knowledge of enterprise software applications and their delivery, including several of the following: coding experience and willingness to work with code (Apex, Node, Go, R, Java, C#, JavaScript, Python, Ruby, etc.); database and data management fundamentals; web and mobile application development and architecture; application lifecycle management; integration principles and tools; enterprise data management tools and methods; process orchestration; and principles of network, application, and information security
• Good understanding of the architectural principles of cloud-based platforms, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure
• Strong oral, written, presentation, interpersonal communication, and relationship skills
• Strategic thinking, thought leadership, and comfort communicating with executive audiences
• Excellent time management skills and the ability to support multiple concurrent projects
• A lifelong learner who is inquisitive, practical, passionate about technology, and enjoys sharing knowledge
• Willingness and ability to travel occasionally
• Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, another STEM discipline, or equivalent work experience
• Experience in roles involving hands-on building, implementation, administration, or maintenance of enterprise software, such as software engineer, system architect, implementation architect, or integration architect
• Understanding of risk mitigation, compliance, and security
• Experience with design thinking, persona-based discovery, or other innovation techniques
• Industry experience in a specific field, vertical, or market segment
• Knowledge of the Salesforce platform, including Salesforce certifications and/or Trailhead Superbadges
• Fluency in English; additional European languages are a plus

What the job involves

• Work with EMEA SMB customers in close collaboration with sales and solution engineering teams to solve a wide variety of technical challenges using the Salesforce portfolio
• Develop relationships and act as a trusted advisor to CIOs, CTOs, CISOs, and their teams as they integrate Salesforce into their technology strategy, guiding them towards long-term success
• Understand customer needs and establish Salesforce’s product as the best solution to address technical and business requirements
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with platform capabilities, hosting infrastructure, security, and integration capabilities
• Conduct architecture and technical workshops, providing actionable technical recommendations aligned with client business objectives
• Handle customer technical due diligence and risk management processes
• Partner with pre-sales teams to lead technical proofs of concept, translating customer requirements into working demonstrations that validate solution feasibility and drive deal progression
• Translate business requirements into solution architectures and roadmaps that best leverage the Salesforce platform and products, with successful implementation and adoption in mind
• Participate in relevant product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
• Lead the SMB Technical Architect Community to enable less technical solutions colleagues and act as a multiplier
• Work with stakeholders such as alliances, sales programs, product, and product marketing to develop and execute internal and external programs and initiatives
• Attain quarterly and annual objectives assigned by management
• Mentor, teach, and guide more junior and less technical team members in the ESMB Solution Engineering organisation and the Account Executive teams

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year