Orchestration Lead (Connected Trip)

• Connected Trip is Booking.com’s ambition to transform separate travel bookings into one connected experience, bringing together product, data, AI, commercial propositions and customer support across the entire journey. As an Orchestration Lead, your role is aligned with the Principal Technical Program Manager career level at Booking.com
• You will be the strategic and operational partner to the Connected Trip Product Vice President and leadership team, at the centre of one of the company’s most important cross-company programmes. You will help shape critical portfolio choices, align senior leaders across travel verticals and business functions, and turn strategic ambition into coordinated execution and measurable results
• This is an opportunity to combine executive-level influence with hands-on leadership, shaping how Booking.com delivers seamless end-to-end travel experiences, deepens customer engagement and unlocks commercial growth at scale
• Align the leadership team around a shared Connected Trip and Connected Growth ambition, strategic narrative, measurable goals and portfolio priorities
• Orchestrate one integrated portfolio across travel verticals and business functions; make dependencies, capacity constraints and trade-offs visible, and recommend what to accelerate, defer, stop or redirect
• Anticipate what the portfolio needs next through a rolling view of releases, stage gates and launches, surfacing readiness gaps, risks and decisions in time to act
• Co-lead executive governance and translate complex workstream information into decision-ready options, explicit trade-offs and data-backed recommendations, ensuring consistent follow-through
• Maintain programme-level commercial and financial oversight, partnering with Finance and business leaders to track the business case, investment choices, expected returns and emerging financial risks or opportunities
• Drive value from priority end-to-end journeys, ensuring shared foundations and cross-functional launch readiness translate into adoption, customer experience and commercial impact, not just technical delivery
• Evolve the portfolio as evidence changes, using customer and business performance, stakeholder feedback and market developments to sharpen priorities and keep the programme focused on its highest-value outcomes

Benefits

• Health insurance
• Free access to Headspace for you and your loved ones
• Global Employee Assistance Program
• Meditation and Breastfeeding rooms at the office
• Booking Cares - 2 days per year to volunteer and learn
• Life insurance
• Disability insurance
• Pension plan
• Annual paid time off
• Parental leave - 22 weeks
• Grandparent leave - 10 days
• Care leave - 10 days
• Bereavement leave - up to 4 weeks
• Anniversary leave
• Working from Home Furniture and Ergonomic Support
• Working from Abroad - up to 20 days per year
• Discounts & Wallet credits to spend on our products
• Upgrade to Booking.com Genius Level 3
• Friends & Family Booking.com discount vouchers
• Free access to online learning platforms
• Development and mentorship programs to support career growth
• Access to trainings and workshops
• Team development opportunities
• Local discount programs
• Game rooms in offices
• On-site meals, coffee and snacks including vegan options- Executive-level communication skills, with the ability to create concise narratives that connect strategy, progress and impact to decisions and next steps
• Experience designing practical governance, decision forums and leadership routines that create visibility, accountability and follow-through
• Proven ability to align senior leaders around a shared strategy and turn ambiguity into clear portfolio priorities and measurable outcomes across multiple delivery horizons
• Financial fluency across business cases, investment choices, budget and P&L implications, expected returns and value realisation
• Strong customer and commercial judgement, grounded in end-to-end experiences, adoption, retention, partner value and competitive dynamics
• Strong judgement in fast-moving, ambiguous environments, with the ability to act on incomplete information, anticipate risks and escalate decisively when needed
• 10+ years of experience leading complex, cross-functional programmes or portfolios in large, matrixed organisations
• Credibility and influence with VP-level leaders and senior stakeholders across product, technology and business functions, building trust and resolving ambiguity without relying on formal authority- The interview process will entail an initial call with one of our Recruiters, and a total of 3 interviews, all conducted via Zoom video conferencing