Operations Specialist, Bolt Drive

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role The Operations Specialist is responsible for the day-to-day operations of Bolt Drive's fleet in Latvia. The role ensures that vehicles are available, safe, clean, and well maintained, delivering an outstanding customer experience while supporting business growth.

Working closely with the Operations Manager, external service partners, and cross-functional teams, you'll help maximize fleet availability, improve operational efficiency, control costs, and continuously optimize processes. This is a hands-on operational role where ownership, analytical thinking, and problem-solving are key to success.

The gross annual salary for this role ranges from €23,000 to €29,000, depending on your skills, experience, and qualifications.

Main Tasks And Responsibilities

• Manage the day-to-day operations of Bolt Drive's fleet in Latvia of 1,300 vehicles, ensuring high vehicle availability while minimizing downtime and repair delays.
• Coordinate vehicle maintenance, inspections, repairs, cleaning, tyre changes, towing, and other operational activities to maintain a safe, reliable, and high-quality fleet.
• Build and manage relationships with external partners, including repair shops, dealerships, and towing providers, ensuring high service quality, timely execution, and cost efficiency.
• Monitor fleet-related expenses, review invoices, and identify opportunities to optimize operating costs without compromising vehicle quality or customer experience.
• Analyse operational data, track key fleet performance metrics, prepare reports, and continuously improve operational processes through data-driven decision-making and automation.
• Support the Operations Manager with operational planning, market growth initiatives, and collaborate closely with local and HQ teams across Operations, Finance, Legal, and Customer Support.

About You

• You have 2+ years of experience in operations, fleet management, logistics, mobility, automotive, rental, car sharing, or a similar operational environment.
• You have a solid understanding of vehicle maintenance, repair processes, and fleet quality management, with experience coordinating external service providers.
• You are confident working with spreadsheets, operational data, and performance metrics to drive improvements and make informed decisions.
• You are highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced operational environment.
• You have excellent communication skills in Latvian and English, enjoy collaborating across teams, and take a proactive, hands-on approach to solving problems.
• You hold a valid driving licence. Experience in car sharing, automotive operations, automation tools, or Russian language skills is considered a plus.

Why you'll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model.
• Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there's a faster, smarter way to do your work, we expect you to find it. You're still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.