Operations Specialist

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real time. If you're ready to take ownership of your work, solve complex operational challenges, and help shape the future of urban mobility, here's your chance.

Using data to generate business insights, you'll identify opportunities for improvement and turn them into impactful initiatives that strengthen supply and demand across our ride-hailing marketplace in Slovakia. You'll work closely with local teams, HQ, and cross-functional stakeholders to drive operational excellence and support Bolt's continued growth.

Main Tasks And Responsibilities

• Take ownership of Bolt's growth by ensuring local operations and HQ teams collaborate actively to meet business goals.
• Develop strategies to strengthen the driver value proposition, grow the supply base, improve retention, and optimise marketplace performance across dedicated Slovak cities.
• Analyse data to monitor marketplace health, identify trends, risks, and opportunities, and prepare strategic analyses and business recommendations for local and regional leadership.
• Manage and support operational and cross-functional projects, ensuring strong local execution of strategic initiatives while collaborating with HQ teams such as Product, Legal, and Marketing.
• Identify process improvements, define efficient local ways of working, and execute initiatives that improve operational performance and business results.
• Represent the Slovak market in regional and global projects, ensuring successful implementation of new initiatives and sharing local market insights with cross-functional stakeholders.

About You

• You have a data-driven mindset with a structured and methodical approach to problem-solving.
• You have a university degree (completed or in progress) and 1–3+ years of experience in operations, consulting, analytics, project management, or a similar fast-paced environment.
• You are skilled in data analysis using Excel or Google Sheets, with experience in BI tools such as Looker or Tableau considered a plus.
• You are a strong communicator and collaborator, able to build relationships across local and HQ teams, and communicate fluently in both English and Slovak.
• You are proactive, solution-oriented, and organised, with strong attention to detail and the ability to manage multiple priorities while taking ownership of your work.
• You enjoy working in a dynamic environment, embrace new technologies, and are comfortable using AI tools (e.g. ChatGPT, Claude) to improve efficiency and automate repetitive tasks.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.