Operations Manager

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role You'll run Bolt's Finland business as Operations Manager in Helsinki, owning the P&L and driving operational excellence across the market. You'll lead strategic initiatives, develop a high-performing team, and partner closely with HQ to shape the future of mobility in one of our most important markets.

Main Tasks And Responsibilities

• Own the P&L and support the General Manager in executing Bolt's long-term strategy in Finland — including running weekly, monthly and quarterly business reviews and translating market performance data into clear narratives and action plans for regional and HQ stakeholders.
• Oversee programs and projects to grow and retain our driver and fleet base, improve their value proposition, and deliver outstanding service to riders — from strategic planning to hands-on execution.
• Engage in Business Development to identify new revenue opportunities, forge partnerships, and negotiate and structure contracts, including collaborations with drivers and fleets.
• Lead and develop a small team to ensure the successful implementation of all projects, programs, and activities.
• Advise and closely collaborate with HQ teams such as Product, Legal, Marketing or Finance to develop and execute key initiatives that drive growth and efficiency.

About You

• You have 5+ years of experience in an Operations Management role with a strong analytical component.
• You have a highly data-driven analytical mindset — you're comfortable in Excel, and you know your way around a BI tool (Looker, Tableau, or similar). You don't wait for an analyst to pull a number for you.
• You have experience leading a team and a passion for developing people.
• You ideally have experience managing new product launches or market entry processes.
• You have excellent negotiation and communication skills in English and Finnish.
• You roll up your sleeves when needed — whether that's building a driver incentive model, reviewing fleet contracts line by line, or working through a backlog of vehicle applications.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.