Manager Analytics Fraud UK

About Tide

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany, and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees, and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German, and French SMEs
• Over 2 million members across UK and India
• Over $300 million raised in funding
• Over 2,800 Tideans globally
• Recognised with Great Place to Work certification three years in a row and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
• We have offices in Central London with a member support and technology centre in Sofia, Bulgaria; technology centres in Serbia, Romania, Lithuania, and Hyderabad; and offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg

About the Team:

At Tide, we are building a finance & admin platform designed to save small businesses time and money.

We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India.

Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine, and Germany.

Tide is rapidly growing, expanding into new markets, and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About the Role:

Exciting opportunity for an experienced leader to work in our Ongoing Monitoring team.

As a member of the team, we're looking for someone who is passionate about customer experience and fighting financial crime and wants to help drive our business forward as we continue to grow and expand in new markets.

Ongoing Monitoring sits in our first line of defence (1LOD) operations department, responsible for monitoring the activity of our SME customers (“members”) for the purpose of preventing, detecting, and reporting sanctions, money laundering, terrorism financing, tax evasion, bribery and corruption, money mules, and fraud.

It's an opportunity to work with an amazing team across multiple geographies, including analysts, team leaders, product and engineering managers, data scientists, and operations managers.

The role has exposure to many senior stakeholders across the business and is at the heart of what we do to protect our customers.

What We Are Looking For:

• Work in a collaborative and cross-functional way to identify, quantify, and own complex data-driven business decisions to reduce our exposure to fraud
• As part of the Fraud Analytics programme, use data to balance fraud losses, user friction, and regulatory obligations
• Work collaboratively with a wide range of stakeholders across the entire business to prioritise and translate compliance and business requirements into innovative solutions
• Identify improvement opportunities to current business processes, create and contribute to the Fraud analytics roadmap
• Build relationships with leadership and articulate the Fraud Analytics strategy to the business in a structured, data-driven manner—simplifying complex concepts for non-technical audiences
• Build and lead the day-to-day analytics processes, ensuring fraud risks are mitigated efficiently and KPIs are met
• 4+ years experience in analytics; financial crime experience preferred
• Strong SQL, Excel, and visualization skills (Python as well would be preferable) and ability to handle complex data structures from multiple sources
• Experience in rule building, back testing, and optimization
• Experience of fraud compliance and regulation
• Excited about working in a fast-changing environment and able to adapt to business challenges
• Clear communication with other parts of the business, explaining financial crime and processes while managing expectations
• Experience building, reviewing, documenting, and optimizing business processes is advantageous

What You’ll Get in Return:

Make work work for you!

We are embracing new ways of working and support flexible working arrangements.

With our new Hybrid working model & Working Out of Office (WOO) policy, colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year.

Plus, you’ll get:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Commission-based bonus structure
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Salary Range: €26,400 - €29,700

Tidean Ways of Working

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Tide Is a Place for Everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture.

Our Tideans come from a variety of backgrounds and experience levels.

We consider everyone, irrespective of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or differently-abled status.

We celebrate diversity in our workforce as a cornerstone of our success.

Our commitment to a broad spectrum of ideas and backgrounds enables us to build products that resonate with our members’ diverse needs and lives.