Lead Solution Engineer (Commercial, New Logo)

• We are looking for an outstanding Lead Solution Engineer to join our Commercial Industries Solution Engineering team, focused on our New Logo customer segment
• New Logo covers a wide range of industries and potential customer sizes — from challenger fintechs to fast-growth retailers, ambitious professional services firms to disruptive tech businesses — making it dynamic, fast-paced and exciting
• No two deals are the same, and no two days are either
• Also known as a ‘Presales Consultant’, ‘Sales Consultant’, or ‘Sales Engineer’, the Solution Engineer is responsible for owning the solutions throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience
• Solution Engineers are part of the UKI Sales team and are experts who work alongside their colleagues, participate in building our team culture and support their aligned sales team to create AI, Data, and CRM solutions for new prospects and customers
• To accomplish this, you should have a strong desire to set the vision translating business objectives into enticing and practical recommendations
• The Solution Engineer acts as a trusted advisor to our customers while aiding the customer’s transformational journey
• In addition to working on sales opportunities and supporting marketing events, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
• Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams
• Industry experience, incorporating and developing a point of view based on Salesforce’s solutions
• To fully understand and clearly articulate the benefits of Salesforce to customers at every level, examples include; Administration/IT Staff, managers and “C” level executives
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
• Display initiative, self motivation and deliver high quality results along with meeting all expectations
• Support customers in getting up and running with Agentic capabilities through workshops and thought leadership

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- We are seeking a candidate who embodies Salesforce’s core values: Trust, Customer Success, Innovation, and Equality
• Proven time management skills in a dynamic team environment
• Good at explaining ideas and finding ways to keep people’s attention
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
• Good at searching out information and experimenting, loves to concentrate on a particular topic and to solve puzzles
• Willing and able to travel occasionally
• Hands-on experience with Salesforce development (e.g. Apex, Lightning Web Components, Flow, APIs) — comfortable getting into the detail when needed
• Ability to translate complex technical concepts into clear business language, making Salesforce’s value tangible for both technical and non-technical audiences
• Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap
• Likes to be the first to know something and to understand why and how things happen
• Ability to work as part of a team to solve problems in dynamic, energising environments
• Computer Science Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Inquisitive, practical and passionate about technology and sharing knowledge
• Solid oral, written, presentation and interpersonal communication and relationship skills