Junior Account Manager

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role We're looking for a Junior Account Manager to join our Bolt Food team in Bucharest, Romania. In this role, you'll help develop and maintain strong relationships with our restaurant partners, supporting their growth and contributing to the long-term success of Bolt Food in the Romanian market.

You'll manage a portfolio of restaurant partners, ensuring they get the most out of our platform while identifying opportunities to improve their performance, engagement, and overall experience.

Working closely with teams such as Sales, Campaigns, Merchant Operations, Customer Support, and Courier Operations, you'll help resolve operational challenges, support commercial initiatives, and contribute to the continued growth of our restaurant network.

Main Tasks And Responsibilities

• Build and maintain strong relationships with restaurant partners through regular communication, ensuring their needs are addressed and supporting their business growth.
• Manage and monitor a portfolio of restaurant accounts, analysing performance, identifying trends, and spotting opportunities to improve partner engagement and results.
• Collaborate with Sales, Operations, and other internal teams to resolve day-to-day operational challenges and ensure a positive partner experience.
• Support commercial negotiations, including contract conditions and commission rates, while identifying opportunities to upsell products, promotions, and marketing campaigns.

About You

• You have demonstrated experience in Account Management, Sales, Business Development, Consulting, or a related commercial role.
• You're fluent in Romanian and English, with strong communication, relationship-building, negotiation, and persuasion skills.
• You have experience working towards commercial targets or performance metrics, with a focus on delivering results and maintaining strong client relationships.
• You have an analytical, data-driven mindset and feel comfortable using data and digital tools to identify opportunities and solve problems.
• You're interested in technology and the food delivery industry, and you're comfortable managing multiple priorities while collaborating with different stakeholders.
• You're proactive, solution-oriented, and take ownership of your work, demonstrating initiative and a hands-on approach to challenges.

Why You'll Love It Here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there's a faster, smarter way to do your work, we expect you to find it. You're still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.