Infrastructure Software Engineer (Kubernetes)

Cresta unlocks the true potential of the customer experience turning every conversation into a competitive advantage.

Cresta’s unified AI platform combines conversational AI agents real-time human agent augmentation and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.

The world’s leading companies including United Airlines Cox Communications and Marriott use Cresta to power world-class customer experiences every day. 

Born from the Stanford AI Lab Cresta has raised more than $270 million from the world’s leading investors including a16z Greylock and Sequoia.

Cresta’s leadership includes some of the leading minds in AI today.

Our CEO Ping Wu founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years AI is going to redefine how people all over the world interact with businesses every day.

Come build that future at Cresta.

About the role:

• 5+ years experience in DevOps Site Reliability Engineering Production Engineering or equivalent field.
• Deep proficiency with coding languages such as Golang or Python.
• Deep familiarity with container-related security best practices.
• Production experience working with Kubernetes and a deep understanding of the Kubernetes ecosystem including popular open-source tooling such as cert-manager or external-dns.  Experience with GPU-enabled clusters is a bonus.
• Production experience with Kubernetes templating tools such as Helm or Kustomize.
• Production experience with IAC tools such as Terraform or CloudFormation.
• Production experience working with AWS and services such as IAM S3 EC2 and EKS.
• Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
• Production experience with database software such as PostgreSQL
• Experience with GitOps tooling such as Flux or Argo.
• Experience with CI/CD such as GitHub Actions.

Perks & Benefits:

• Paid parental leave to support you and your family
• Monthly Health & Wellness allowance
• PTO: 28 days in Berlin 

Compensation for this position includes a base salary equity and a variety of benefits.

Actual base salaries will be based on candidate-specific factors including experience skillset and location and local minimum pay requirements as applicable.

Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry where scammers attempt to access candidates' personal and financial information through fake interviews and offers.

All Cresta recruiting email communications will always come from the @cresta.ai domain.

Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee reach out to recruiting@cresta.ai