HR Regional Partner

Who you are

• Experience as an HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or in HR program roles
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Bachelor's degree
• Knowledge of local labor law
• Experience working in a matrixed organization
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience troubleshooting problems and offering solutions to streamline complex challenges

What the job involves

• At Amazon, our HR Regional Partners are known for their knowledge of HR programs, processes and tools
• They act as the frontline consultant to clients (mainly people managers) to create a positive employee experience, offering consistent HR advice on people matters
• They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility
• They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various businesses
• A key area of focus for the HRP is to increase manager capability, which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes
• Whilst doing this, the HRPs are continuously raising the bar on harmonizing practice across a geography and sharing best practices
• Act as the country expert on topics/requests that require expert knowledge, such as policies, labor law changes impacting local HR processes, compliance
• Partner with our HR Administration teams to guarantee positive employee experience by ensuring that people transactions are processed timely and processes are continuously reviewed, improved and streamlined
• Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness
• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate
• Process ownership for Employee Relations management, including disciplinary & performance improvement
• Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries
• Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments
• Work with people managers end to end on performance management cases
• Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBP, preventing the recurrence of known issues
• Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives
• Design and drive complex change initiatives and consultations at scale