HR & Facilities Lead

Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards.

Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water, and roads don't always work, you can still send money with Wave.

In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent, and that's where you come in...

How You’ll Help Us Achieve It

We are looking for an HR Lead with proven expertise in Niger labor law, HR policy definition, and implementation.

You will lead a team and provide exceptional leadership and guidance in delivering Wave's People strategy in Niger.

In this role, you'll be responsible for:

• Plan and create strategies to ensure the achievement of the HR objectives.
• Provide expert professional advice to senior management in all areas of HR including payroll, learning and development, employment law, HR policy, best practice, and workforce development.
• Develop effective employment policies in consultation with senior managers, executives, trade unions, staff, and partners.
• Provide professional leadership, support, and development to HR staff to increase knowledge, share best practices, and ensure professional standards are met.
• Ongoing review and improvement of the company’s employee programs, staff benefits, and packages.
• Be accountable for company compliance with current regulations, professional standards, policies, procedures, and legislation.
• Oversee the development and implementation of succession planning.
• Implement a continuous improvement agenda that focuses on engagement and welfare activities, maximizing productivity, devolving HR responsibilities to line managers, and building leadership capability.
• Ensure the organizational structure uses development principles most appropriate to support future growth.
• Design and lead the performance review program that supports continuous development for all employees.
• Form a strong organizational culture so that the company values are displayed.
• Promote inspirational leadership by demonstrating the company’s values.
• Effectively communicate any initiatives and programs that encourage the delivery of the company’s values.
• Champion a high-performance culture with a focus on successful outcomes.
• Create and oversee the plan for diversity, equality, and inclusion that aligns with company values, business strategy, and commitments.
• Oversee the creation of training and development plans for all employees and ensure they operate at a consistently high standard.
• Ensure employee training requirements are well managed and monitored.
• Coach, mentor, and support senior colleagues to identify strengths and development needs.
• Form strong relationships with Senior Managers, Executives, and Trade Union representatives to ensure that the team perspective is fully represented in decision-making.
• Provide management and strong leadership of the HR business unit functions and staff, including advice and direction on work priorities, budget, staff resources, strategic and policy issues, and organization and staff management issues.
• Manage all staff record maintenance, including salary and benefits such as insurance, staff transactions such as hires, promotions, transfers, performance reviews, and terminations.
• Ensure the efficient management of the whole office in Niger (real estate, fleet management, travels, etc.).

Key Details

• Location: You'll work from our office in Niamey.
• Work authorization in Niger.
• This is a permanent position.
• Our salaries are competitive and calculated using a transparent formula.
• We offer generous health insurance for yourself and your dependents.
• We support working parents — we offer 26 weeks for mothers and 4 weeks for fathers, and subsidized child care when you return to work.
• We help you live your fullest life now — we subsidize gym memberships and fitness classes.
• Airtime reimbursement.
• Free food and a beautiful office space.

Requirements

• Master’s degree or professional training in business administration, HR, or any other related field.
• Fluent in French and English.
• Knowledge of HRIS systems.
• In-depth knowledge of labor law and HR best practices in Niger.
• 5+ years experience in a similar role, ideally at an international company.
• Change management experience in a fast-paced environment would be a plus.

You Might Be a Good Fit If You

• Demonstrate tenacity and a willingness to go the distance to get things done.
• Can function autonomously with minimal guidance.
• Possess strong collaboration, communication, and interpersonal skills.
• Display strong work ethics and respect internal policies.
• Have managed successful teams to achieve ambitious goals.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
• Adjust quickly to changing priorities and conditions.
• Have developed and implemented processes with minimal guidance.
• Are solutions-driven and detail-oriented.

Our Team

• We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon, plus remote team members spread across the world.
• We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.