Forward Deployed Implementation Engineer (London)

COMPANY OVERVIEW TENEX is an AI-native automation-first built-for-scale Managed Detection and Response (MDR) provider.

We combine cutting-edge AI with human expertise to deliver security operations that are better faster and more cost-effective than traditional approaches.

We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital.

Our team is mission-driven customer-obsessed and building something that matters — a new standard for how security operations should work.

Culture is one of the most important things at TENEX.AI http://TENEX.AI — explore our culture deck at culture.tenex.ai http://culture.tenex.ai to witness how we embody our values every day.

ABOUT THE ROLE As a Forward Deployed Implementation Engineer at TENEX you are the engine that gets customers live.

You will execute end-to-end platform deployments onboard log sources load TENEX's library of security content and train customers so they get value from day one.

This is a hands-on customer-facing technical role for engineers who love seeing things work.

JOB RESPONSIBILITIES - Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers - Onboard log sources configure data connectors and validate ingestion pipelines - Load and deploy existing TENEX content into customer environments — including parsers dashboards detections and playbooks developed by the Security Solution Engineers — SIEM/SOAR - Work from standardized playbooks to deliver MDR coverage within target SLOs - Troubleshoot connectivity ingestion and configuration issues during deployment - Enable customers through hands-on training — teaching them to navigate understand and get value from their deployed platform - Document deployment configurations and handoff notes for the ongoing support team - Manage multiple concurrent customer deployments depending on complexity and platform - Escalate technical blockers to Senior Engineers or Manager when appropriate REQUIRED SKILLS & QUALIFICATIONS TECHNICAL & INDUSTRY EXPERTISE - 2+ years in cybersecurity IT operations cloud engineering or a related technical field - Hands-on experience with SIEM platforms particularly Google SecOps and/or Microsoft Sentinel - Experience with log source onboarding data connectors and ingestion pipeline configuration - Familiarity with data pipeline technologies such as Bindplane OpenTelemetry Cribl or similar - Scripting experience in Python Bash or similar languages - Understanding of networking fundamentals and security operations workflows - Experience with cloud platforms (GCP Azure and/or AWS) SOFT SKILLS - Strong problem-solving and troubleshooting skills with a bias toward action - Excellent customer-facing communication and collaboration abilities - Ability to thrive in a fast-paced high-performance startup environment - Passion for cybersecurity automation and continuous improvement EDUCATION & CERTIFICATIONS - Bachelor's degree in Computer Science Cybersecurity Engineering or a related field (or equivalent practical experience) - Relevant certifications such as CISSP CISM GIAC certifications Google Cloud Professional Microsoft SC-200/AZ-500 or AWS Certified Solutions Architect are a plus WHY JOIN US? - Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms - Collaborate with a talented and innovative team focused on continuously improving security operations - Competitive salary and benefits package - A culture of growth and development with opportunities to expand your expertise in AI cybersecurity and engineering - Be part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale