Enterprise Account Manager

• As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow
• Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers
• In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products
• Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role
• Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
• Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
• Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
• Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
• Feedback: Be the voice and champion for your customer internally and serve as a feedback loop

Benefits

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities- Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
• 3-6 years of experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
• Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
• You have professional written and verbal proficiency in German and English
• Comfortable synthesizing complex data sets and using data to tell a story
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Enjoy engaging others and developing strong working relationships at all levels of management
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!- We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role