Digital Account Manager - South African Market

Overview

Be part of a team where you are empowered to shape what is possible for customers and help them achieve their biggest ambitions through technology. As an Account Manager covering south africa, you help customers reimagine and transform their business with the power Microsoft platform has to offer. You work across a rich partner ecosystem so you can bring the right expertise and solutions together at the right time for your customers.

In this Account Manager role, you act as the growth architect for your territory by orchestrating the right experts and resources around each customer’s priorities. You lead strategic conversations that connect business outcomes to Microsoft solutions, and you turn insights about each customer’s industry, organization, and goals into concrete plans. Your work sits at the center of the customer’s transformation journey, aligning internal teams and partners so that every engagement moves the customer closer to their desired business results—while you build healthy, long-term relationships across your portfolio.

At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

• Anticipate developments within assigned accounts, including potential risks and opportunities, and determine prioritization of actions based on customer needs, growth potential, and account risks while maintaining strong ownership for overall account performance.
• Expand and leverage a network of key internal and external partners to execute core account activities, grow sales impact, and drive joint customer business and technology transformation strategies.
• Implement strategies to engage stakeholders in assigned accounts, creating and identifying upsell and cross-sell opportunities and driving consumption of Microsoft solutions using standard sales and delivery approaches.
• Develop a comprehensive understanding of each customer’s business and technology priorities, identify opportunities to drive optimization and new solutions, and advocate for customer needs within Microsoft.
• Educate decision makers in assigned accounts on Microsoft’s value proposition aligned to their business objectives, and develop plans that align solutions and partner capabilities to customer key performance indicators.

Qualifications

Master's Degree in Business Administration

Experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)

Bachelor's Degree in Business, Technology,

Account management experience OR equivalent.

Digital Account Management IC4 - The typical base pay range for this role across Ireland is € 62,200.00 - € 92,100.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.