Data Centre Manager

Job Description About the Role

• You will serve as the lead operational authority for all data centre management activities, ensuring the highest levels of availability, resilience, safety, and operational excellence across electrical, mechanical, and critical infrastructure systems.
• This role places strong emphasis on Data Centre Management, including ownership of power distribution, cooling systems, UPS infrastructure, generators, structured cabling, capacity management, and operational risk management.
• You will lead site-level operational coordination, manage technical escalations, and drive continuous improvement initiatives focused on uptime, efficiency, and reliability.
• You will be expected to demonstrate strong electrical and mechanical expertise, including interpreting single-line diagrams, understanding cooling and HVAC systems, overseeing critical maintenance activities, and supporting incident response for M&E-related failures.
• You will partner closely with engineering, facilities, colocation providers, vendors, and cloud infrastructure teams to maintain operational continuity and support expansion activities.
• This is an individual contributor role with significant cross-functional collaboration across operations, engineering, facilities, and infrastructure teams.

Responsibilities

• Leading day-to-day Data Centre Management operations for assigned sites
• Managing critical electrical and mechanical infrastructure operations including UPS, generators, switchgear, CRAC/CRAH cooling systems, and power distribution
• Performing power, cooling, and mechanical capacity audits while overseeing infrastructure changes and risk mitigation activities
• Supporting incident management, troubleshooting, Root Cause Analysis (RCA), and corrective actions related to electrical and mechanical failures
• Coordinating planned maintenance activities and ensuring operational readiness during high-risk maintenance windows
• Acting as the primary technical interface with colocation providers, facilities teams, vendors, and contractors
• Planning and managing rack deployments, structured cabling activities, and infrastructure installations
• Supporting data centre expansion projects, fit-outs, and infrastructure build activities
• Monitoring site health through DCIM tools, environmental monitoring systems, and routine site inspections
• Maintaining accurate operational documentation, MOPs, SOPs, and EOPs
• Driving operational excellence, process improvements, and reliability initiatives across the data centre estate
• Ensuring compliance with Health & Safety, electrical safety, and operational governance standards
• Acting as a trusted escalation point for critical infrastructure and operational issues

Required

• UK national with valid UK passport
• 5 years uninterrupted residence in the UK
• 5–10 years of experience in Data Centre Infrastructure Operations

Key Skills & Experience

• Strong Data Centre Management experience within enterprise or hyperscale environments
• Advanced knowledge of electrical and mechanical systems within critical facilities environments
• Power capacity allocation and management for high-density and low-density rack deployments
• Strong understanding of electrical distribution systems, UPS systems, generators, switchgear, and cooling infrastructure
• Ability to interpret and work from single-line diagrams and mechanical schematics
• Hands-on incident management experience responding to electrical, mechanical, cooling, and infrastructure failures
• Strong understanding of M&E operational best practices, maintenance procedures, and critical environment management
• Experience supporting data centre commissioning, infrastructure upgrades, and operational readiness reviews
• Track record of executing and improving MOP, SOP, and EOP documentation
• Excellent troubleshooting and problem-solving capabilities within critical infrastructure environments
• Strong operational discipline and commitment to process adherence and change management
• Excellent written and verbal communication skills with strong stakeholder management capability
• Experience supporting large-scale enterprise or cloud infrastructure operations

Preferred Qualifications

• Bachelor's degree or relevant technical work experience
• CNET CDCDP, CDCMP, or equivalent Data Centre certifications
• 5+ years of enterprise or hyperscale Data Centre Management experience
• Experience working with critical electrical and mechanical infrastructure systems
• Familiarity with Linux administration or command-line interfaces
• 2+ years of experience in structured cabling (Copper/Fiber), cable testing, and rack integration
• 5+ years of experience managing cooling systems, HVAC infrastructure, and electrical systems in critical environments
• Experience working within cloud infrastructure or mission-critical operational environments

Responsibilities Responsible for creating and implementing system enhancements that will improve the performance and reliability of the system. Manage the load configurations of a central data communication processor and make recommendations for purchase or upgrade of data networks. Coordinate terminal orders and cable installation, network system planning, upgrading, monitoring, testing, and servicing. Approves action requests and specifies purchase requisitions. Negotiates and places orders with common carriers. May play a team leader role for developing System Administrators.

Qualifications Career Level - IC4

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