Data Center Infrastructure Server Operations Specialist

Responsibilities The ByteDance Server Operations Team is responsible for the full lifecycle operation management and operational technical services of ByteDance's servers in China, delivering industry-leading server operation and maintenance services to businesses to ensure and drive their stable growth. Its job responsibilities cover areas including the introduction of new server products for operation and maintenance, operational adaptation such as operation and maintenance supervision, control and monitoring, online operation management, stability operation management, operation and maintenance management of servers in data centers, maintenance and repair, as well as the formulation of operational process specifications and the planning and construction of platform systems.

• Responsible for online server stability assurance services, including planning and implementing stability process specifications, platform systems, assurance mechanisms and capabilities; oversee stability monitoring, risk identification, issue response and resolution, and production network operation assurance measures to ensure reliable service delivery.

• Responsible for handling server-related stability incidents, including fault diagnosis and analysis, tracking and impact mitigation, and post-incident review.

• Responsible for identifying server stability risks, covering server quality, operations and maintenance processes, and platform systems, and driving associated governance efforts.

• Responsible for server alert monitoring and handling, as well as managing front-line BPO duty staff, summarizing duty records, and compiling weekly reports.

• Participate in the development of server stability-related capabilities, including rapid recovery mechanisms, drill capabilities, GUI-based change operations, and major event support capabilities.

• Participate in formulating process specifications related to server stability, and coordinate with upstream and downstream business teams to define and align relevant service SLOs.

• Participate in the optimization of server monitoring and alerting, driving long-term governance of monitoring capabilities and improving alert quality and incident analysis.

Qualifications Minimum Qualifications

• Bachelor's degree or above in a science or engineering discipline (Computer Science, Electronic Information Engineering, Automation, or related fields are preferred).

• Strong communication and coordination skills, with the ability to think critically, summarize effectively, and produce clear documentation.

• Strong sense of responsibility and attention to detail, with a collaborative mindset and a passion for the work; demonstrated learning agility and intellectual curiosity for new technologies, with outstanding problem-solving and hands-on capabilities; able to manage competing priorities in a dynamic environment and adapt to diverse work assignments.

• Solid foundation in computer programming, with proficiency in at least one programming language (e.g., Java, C, C++, Python, Go).

• Working knowledge of server hardware and Linux systems, with proficiency in Shell scripting.

About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​