Business Process Re-Engineer, Logistics

Summary
Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn't have envisioned - and now can't imagine living without. Are you excited by the idea of making a real impact on how Apple's products move around the world? Are you prepared to dream big? Then a career with Apple might be your dream job. We would love to hear from you!

Description
In this role, you will devise and implement process and systems solutions that meet the needs of our dynamic logistics and supply chain operations, and partner with our IS&T, transportation, warehousing, and distribution teams to deliver these solutions. Applying project management methodology, you will lead and deliver key multi-functional logistics transformation projects spanning freight, warehousing, customs, and last-mile delivery.

Responsibilities

• Partner with IS&T and cross-functional supply chain teams to develop new and innovative solutions across transportation, warehousing, customs, and distribution systems.
• Influence and gain the consensus of partners on approach, priorities, and solutions for logistics process improvements.
• Project manage key technology projects that will drive our logistics and distribution network forward.
• Own and drive regional and global logistics process integration across carriers, distribution centers, and fulfillment partners.
• Establish and maintain professional and open relationships with a wide range of stakeholders, including carriers, 3PLs, and internal supply chain partners.
• Understand logistics and supply chain business needs and approach problems with creativity and new ideas.
• Leverage the latest AI capabilities to streamline Project management and logistics processes, surface insights from carrier and DC performance data, and drive smarter, faster outcomes.
• Support the Logistics Operations team by ensuring all priority systems tickets are captured and triaged with key stakeholders in a timely and effective manner.

Minimum Qualifications

• Knowledge of Logistics processes or ERP systems and supply chain technologies, including TMS, Polaris, CPT etc.
• A track record of using data analytics (e.g., SLA performance, carrier scorecards, DC throughput) to inform key decision making.
• Adept at managing key partners - including carriers, freight forwarders, and distribution centers - at all levels of management, acting as a trusted advisor to business stakeholders.
• Effective communicator, comfortable interacting with carriers, 3PLs, and all levels of the organisation.
• Hands-on experience leading multi-functional logistics or supply chain projects with the ability to maintain priorities and deadlines across a global network.
• A track record of delivering results with a strong focus on the customer, with the ability to communicate complex logistics solutions clearly across all levels of the organisation.
• Experience delivering results in fast-moving, ambiguous logistics environments, with the ability to operate across both operational detail and the bigger picture.
• Experience working in an Operations, Supply Chain, Customer, or Systems environment.
• Demonstrated ability to lead and influence within regional and global forums.

Preferred Qualifications

• Experience working in a Logistics, Supply Chain, Transportation, or Systems environment.
• Demonstrated interest in process innovation and emerging technologies, evidenced through applied projects or professional experience.
• A degree in any related discipline, such as Supply Chain Management, Business Studies, Computer Science, Information Systems, or Engineering/Science; equivalent professional experience will be fully considered.

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Role Number: 200691221-1418