Associate Account Manager, Italy Fresh

Description At Amazon we’re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.

Skills Amazon Vendor Services (AVS) is a paid B2B service that aims to help strategic brands partner with Amazon to grow their business. As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at European level. You will be an Account Manager for our most strategic retail Vendors in one of our Product Categories, for example PC, Beauty, Toys or Kitchen. You will act as a consultant driving selection and promotional activities, monitor and work on success metrics and ensure that vendor and customer experience is at the highest level. Furthermore, you will be working together with external and internal stakeholders (e.g. external Key Account Managers and internal Vendor Managers) to implement new ideas and processes within Amazon EU, such as Supply chain management, Finance and Marketing while developing your skills and future career. Your role will focus on four crucial business areas:

Key job responsibilities

Core Service

• Use your analytical skills to identify opportunities for Retail Vendors and provide recommendations to improve overall business performance.
• Cooperate with our Vendors to utilize Amazon programs (i.e.: Amazon business) for driving long term benefits.

Availability & Operational Excellence

• Drive supply-chain operational excellence initiatives by reducing costs, defects, lead times, and other KPIs.
• Manage and monitor stock levels in our fulfilment centres by utilizing our ordering mechanisms.

Promotion & Funding

• Provide recommendations for the Vendors marketing and advertising campaigns to promote new products, increase traffic and improve conversion.
• Plan, implement and manage promotional activities for Amazon events such as Prime Day and Brand Weeks to help your vendor grow.

Selection & IDQ (Item Data Quality)

• Expand selection by managing the launch of new products and improving discoverability. Identify product gaps, onboard new products and ensure a smooth ramp-up.
• Improve the customer journey on Amazon, e.g. by performing walk the store sessions, competitor benchmarking and creating enhanced content on detail pages.

A day in the life

Interested in how a day in the life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team.

• Brand Specialists at Amazon - Jump Right In – see video https://www.youtube.com/watch?v=C4wafOkhayA
• Brand Specialists at Amazon. What do they do? – see video https://www.youtube.com/watch?v=fYaySG_trNY

About The Team Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network at European level by participating in community events such as team activities, offsites in one of our EU countries or by joining some of our affinity groups. Come build the future with us!

Basic Qualifications

• Bachelor’s/Master degree in engineering, Business Administration/Economics with business analytics/Big data specialization, or similar program.
• Experience using SQL.
• Minimum of 12 months professional experience after graduation in Sales, Buying, Project Management, Supply Chain, Consulting, Finance, Account Management or Marketing.
• Fluent written and verbal communication in English (minimum C1 level)
• Knowledge in MS Office programs (e.g. Excel, PowerPoint)

Preferred Qualifications

• Programming language knowledge (i.e. C, C++, Python, R, VBA, or similar)
• Knowledge of a 2nd language
• Prior experience in the e-commerce industry
• Previous experience in a related client-facing role
• Experience using analytical specific tools such as Google Analytics or HTML is a plus
• Basic knowledge of website content management systems
• Confidence in communicating both, internally and externally
• Planning, prioritization and time-management skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon EU SARL (Italy Branch) - D68

Job ID: A10462211