Applied Artificial Intelligence Architect

Who you are

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
• Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
• Experience designing scalable cloud architectures and integrating with enterprise systems
• Comfortable with python
• Familiarity with common LLM frameworks and tools or a background in machine learning or data science
• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
• A love of teaching, mentoring, and helping others succeed
• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
• We encourage you to apply even if you do not believe you meet every single qualification

What the job involves

• As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack
• You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability
• Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment
• You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems
• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
• Support customers building with both the Claude API and Claude for Work
• Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
• Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
• Identify common integration patterns and contribute insights back to our Product and Engineering teams
• Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns

The application process

• Applications will be reviewed on a rolling basis

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office