Agency Account Manager

Who you are

• Experience in digital advertising, product marketing, consulting, business development, or other customer-facing role
• Experience reaching and exceeding sales revenue goals
• Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
• Experience with strong project management skills and the ability to thrive in a fast-paced environment
• Experience developing customer relationships and influencing key decision-makers
• Experience with written and verbal communication and presentation
• Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business
• Able to travel to customer offices
• Experience in business development working with media agencies
• Experience in digital media including display/search advertising, campaign optimization, analytics platforms, client management and business development

What the job involves

• Amazon Ads operates at the intersection of advertising and e-commerce, offering advertisers a rich array of innovative advertising solutions across Amazon’s mobile and desktop websites, proprietary
• Devices and the Amazon DSP
• We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners
• We are hiring an Account Manager within our Agency Account Management team to deepen our relationships with key agency partners
• This role requires strategic as well as consultative digital expertise to optimise value and impact for
• Advertisers through their agencies'
• You will leverage Amazon’s proprietary data to provide tailored strategies spanning Amazon’s suite of products to meet your customer’s business goals
• This role drives customer success through close partnership and innovations with agency development, ad tech, sales, creative and operations teams
• As an Account Manager you are passionate about identifying solutions to complex business problems
• You possess proven analytical skills and are able to develop data led recommendations
• You work to maximize performance and drive campaign renewal and incremental revenue opportunities
• This is a client-facing role that will require you to have proven presentation and sales skills in order to teach new perspectives to our advertisers while driving incremental revenue
• Use knowledge of Amazon Ads full-funnel ad products and solutions to craft tailored proposals for customers
• Hit or exceed revenue targets for assigned agency
• Achieve assigned non-revenue business objectives and goals
• Own all facets of the account management role for assigned agency, and develop strategic relationships with key points of contact
• Use first-party and third-party insights to build recommendations to agencies that result in revenue outcomes or increased customer satisfaction in Amazon Ads products
• Advocate for customers internally, and utilize internal resources, to drive customer success
• Educate agencies on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights to drive incremental business