Account Manager

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role We are looking for an Account Manager to join our Bolt Food team in Bulgaria.

As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.

In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.

Main Tasks And Responsibilities

• Manage, organise and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyse key performance metrics to gain insights and improve customer performance.
• Forecast growth and evaluate the achievement of our business goals.
• Execute and refine our operational strategy, solve daily commercial and operational issues.
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

About You

• 3+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Minimum language requirements: Bulgarian (fluent) and English (proficient) speaker

Why You’ll Love It Here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.