Workplace Experience Specialist

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role As a Workplace Experience Specialist, you will play a key role in creating a seamless, welcoming, and high-performing workplace environment in our office and driver walk-ins. You’ll be responsible for the day-to-day operations of the workplaces, ensuring an exceptional employee experience while maintaining efficiency and cost-effectiveness.

This role is central to fostering a positive office culture, supporting local teams, and ensuring the workplace runs smoothly, safely, and in line with company standards.

Please note that this is a fully onsite role, with presence in the office required five days a week. Main Tasks And Responsibilities

• Own the day-to-day operations of the London office, maintaining a clean, organised, and welcoming environment for employees and visitors.
• Plan and execute monthly office events and large-scale celebrations that strengthen team engagement and reflect Bolt's culture.
• Manage vendor relationships and service contracts, holding suppliers accountable for quality and cost efficiency.
• Track office budgets and expenses, process invoices end-to-end, and ensure all spending aligns with company policy.
• Support employee onboarding and offboarding by coordinating workspace setup, access management, and equipment.
• Ensure the office meets health, safety, and security standards, maintaining compliance in coordination with the relevant teams.

About You

• You have proven experience in workplace, office, or facilities management in a fast-paced environment.
• You're highly organised with the ability to manage multiple priorities simultaneously.
• You take a proactive, hands-on approach: you take ownership, solve problems independently, and don't wait to be asked.
• You communicate with confidence and can manage relationships across all levels, from suppliers to senior leadership.
• You have strong financial awareness with experience managing budgets, tracking expenses, and processing invoices.
• You have a genuine passion for creating outstanding workplace experiences and a strong eye for detail.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.