Sr Manager, International Shopping AI Product, Alexa for Shopping

Description Amazon is looking for a Senior Manager-Product Management, AI Shopping, International to lead a team of Product Managers and Editors who help train our AI models to deliver helpful, delightful conversational experiences for customers. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings.

Key job responsibilities

This person will be responsible for managing a multi-lingual team of Product Managers and Editors using a variety of AI training and tuning techniques to improve the fluency of our AI models. This role advocates for and supports product parity efforts across international marketplaces by evaluating features pre-release and producing locally relevant insights to guide refinements. They guide efforts to automate evaluations, tune prompts, and localize experiences, enabling our AI Shopping initiatives to scale internationally. They will uphold and contribute to quality, style, and tone guidelines, while using customer feedback to continually improve Amazon’s ability to be helpful to customers. Cross-functional partnership will be key, as this team works across Product, Science, and Design teams to evaluate CX metrics, develop scalable reporting systems, and ensure continual model improvements.

A day in the life

We're looking for leaders who are passionate about the intersection of language and technology and who are keen to learn and innovate in the field of artificial intelligence. The successful candidate will thrive in ambiguity and care deeply about curating experiences for customers with content that is clear, concise, and relatable. This person's team will deliver delightful, locally relevant conversational experiences through LLM data curation and editing, evaluation, and prompt engineering.

About The Team We're the high-performing team behind Amazon’s generative AI-powered shopping assistant. We make it easy for customers to find and discover the best products to meet their unique needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more.

Basic Qualifications

• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience directly managing teams of 6 or more
• Experience with feature delivery and tradeoffs of a product
• Experience with product cycles of 6+ months
• Experience as a product manager or owner
• Bi-lingual, with native proficiency in English and at least one other language

Preferred Qualifications

• Experience engaging and influencing senior executives
• Experience working with engineering and product teams to define a product and bring it to market

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon Development Centre (London) Limited

Job ID: A10444792