Solution Engineer

Who you are

• We are looking for a diverse range of backgrounds to join our high-performing UKI team
• Whether you are a career SE or looking to pivot your technical and business acumen into a pre-sales career, we want to hear from you
• Core Experience (One or more of the following):
• Solution Excellence: A proven track record in Solution Engineering (Pre-sales), technical consulting, or professional services delivery within an enterprise software organization
• Strategic Sales & Account Management: Experience in Account Management or Solution Selling, with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership
• SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture
• Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify "pain points," and map them to high-value technology roadmaps
• Technical Foundation: A strong Technical Background—this could be a degree in CS/Engineering or equivalent hands-on experience with APIs, data modeling, or software development
• The Foundations:
• Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background. We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role
• Strategic Partnering: Experience acting as a strategic partner to sales or business units, helping to steer the direction of a deal or project
• Demonstrated Passion: A visible passion for Technology, Business, and AI. You are curious about the latest trends and eager to learn how they apply to customer success
• Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges
• Key Professional Skills:
• Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal
• Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention
• Prioritisation: Strong organizational and time-management skills to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment
• Experience & Adaptability:
• Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap
• Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally
• Salesforce Ecosystem: Existing Salesforce product knowledge and certifications (e.g., AI Associate, Administrator, or Cloud Consultant) are highly preferred
• SaaS Mastery: Experience or background in solution selling and the enterprise software landscape
• Education: Degree or equivalent proven experience (including extracurricular leadership, military experience, or volunteer roles)

What the job involves

• As an Account Solution Engineer (also known as a "Presales Consultant" or "Sales Engineer"), you are the visionary who transforms customer experiences
• You aren’t just a technical expert; you are a strategic partner to Sales, owning the solutioning throughout the entire sales cycle
• You will act as a trusted advisor to our customers, translating complex business objectives into enticing, practical recommendations that drive real change
• Business Acumen & Strategic Impact:
• Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company’s value chain to find where Salesforce can drive the most impact
• The "Bottom Line" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution
• Strategic Sales Partner: You thrive on the "win." You act as a co-pilot to the sales team, bringing a strategic lens to every deal to ensure we aren't just selling software, but building a long-term partnership
• Demonstrated Passion for Technology & AI
• The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows
• AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity
• Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech
• Strategic Sales Partnership: Act as the technical "North Star" for the sales team, aligning technical strategy with business outcomes to close complex deals
• Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value
• Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services)
• Value Communication: Articulate the benefits of Salesforce to audiences at every level—from IT Administrators to C-suite executives—using industry-specific insights
• Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year