Senior Sales Specialist

Who you are

• Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying
• Experience in technology-related sales, business development, or sales engineering/consulting
• Speak, write, and read fluently in English
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Experience in the customer service/contact center industry
• Experience establishing credibility quickly with senior level executives across organizations
• Experience in large complex deal negotiations with a successful track record
• Experience working in a matrixed organization
• Knowledge of cloud computing technologies

What the job involves

• Revolutionize Customer Experience with state of the art Cloud Solutions!
• Join our dynamic team and become a strategic partner in transforming how businesses connect with their customers through innovative cloud technologies. We're seeking a passionate sales specialist who can bridge technology and business strategy to drive transformative customer experiences with agentic AI
• Develop and implement strategic go-to-market approaches for Amazon Connect, targeting specific domains and customer segments
• Engage with executive leadership to understand complex business challenges and propose innovative cloud solutions
• Serve as the primary business specialist for customer services within your assigned territory (UKI Retail & CPG)
• Craft compelling value propositions that directly address customer needs and demonstrate AWS's unique capabilities
• Collaborate with global system integrators to deliver transformative customer projects
• Your day will be a blend of strategic thinking, customer engagement, and business innovation. You'll collaborate with business leaders, dive deep into complex customer challenges, and craft tailored propositions that unlock new potential for organisations across various industries
• We are the Amazon Connect team, dedicated to positioning AWS as the premier provider for AI in Customer Experience solutions
• Our mission is to help customers reimagine their customer interactions through secure, scalable, and innovative cloud native services
• We're not just selling technology; we're enabling CX transformation that empowers businesses to connect with their customers like never before