Senior Manager of Project Delivery

Who you are

• Education: BA/BS in computer science, engineering, mathematics, or a related field
• Experience: Minimum 12 years of experience in technical delivery, post-sales architecture, or management consulting; minimum 5 years of people management experience, including a proven track record of managing multiple technical teams through subordinate managers or team leadsExtensive experience in a post-sales technical delivery or management consulting framework, with a proven history of managing multiple technical teams through subordinate managers
• Leadership Capabilities: Outstanding executive communication and client management skills, with a demonstrated ability to influence thinking in sensitive situations and manage multi-department work scopes
• Technical & Migration Depth: Deep foundational knowledge of cloud migrations and large-scale legacy database technologies (Teradata, Netezza, Exadata, etc.)
• Success Metrics Focus: Proven track record of hitting targets across Regional Delivery Revenue, Forecast Accuracy, Budget Adherence, and Regional Talent Retention
• Readiness for Growth: Demonstrated capability or readiness to participate with senior management in establishing global delivery objectives, long-term work plans, and global strategic goals

What the job involves

• The Senior Manager, Project / Technical Delivery shifts from localized team management to a critical Regional Focus. Modeled as a "storm pilot," this role requires a multi-department focus and the ability to influence thinking in highly sensitive situations
• You will establish operational objectives, delegate assignments to lower managers, and maintain strict accountability for adhering to long-term regional work plans, budgets, and short-term goals
• On the delivery side, you establish the Quality Assurance frameworks for regional delivery teams and oversee multiple complex legacy-to-Snowflake modernization workstreams simultaneously
• You serve as a key executive advisor, negotiating high-stakes Statements of Work (SOWs) and advising customer senior management on modernization ROI and risk mitigation
• This role is the bridge between frontline execution and regional strategy. It offers a high-impact platform to shape delivery governance standards across an entire region, directly influencing multi-department frameworks and large scales of revenue
• If you are a seasoned leader capable of guiding lower managers, navigating high-stakes customer environments, and managing multi-million dollar regional operations, this role allows you to make a profound operational footprint on Snowflake's regional services business
• Regional Delivery Quality: Establishes comprehensive Quality Assurance (QA) frameworks for regional delivery teams to validate architecture and mitigate delivery risks
• Modernization Oversight: Directly oversees multiple concurrent, complex enterprise modernization workstreams moving from legacy platforms to Snowflake
• High-Stakes Client Advisory: Negotiates complex, high-stakes SOWs and advises customer senior management and C-suite stakeholders on technical debt minimization, risk mitigation, and modernization ROI
• Operational Leadership & Delegation: Establishes clear regional operational objectives, delegates assignments to lower managers, and guides team performance
• Financial & Pipeline Management: Owns regional delivery revenue targets, drives quarterly forecast accuracy, and maintains strict adherence to long-term regional work plans and budgets
• Talent Management & Sourcing: Maintains full hire-to-headcount accountability for the regional talent lifecycle, ensuring teams are scaled and actively mentored in alignment with regional business plans

Benefits

• Comprehensive health insurance plans
• Health savings accounts
• Robust retirement plans
• Life and disability insurance
• Weekly online lunch and learns
• Virtual workout classes
• Ergonomic work-from-home equipment
• On-demand mental health and wellness programs
• Fertility benefits and family planning resources
• Generous time-off and various leave plans
• Onsite and Remote Work
• Employee discounts and pre-tax selections
• New hire equity + Employee Stock Purchase Plan (ESPP)
• Quarterly bonus or commission program